Fax: +92 21 32590131, Call Timings: 9.00am to 5.00pm Monday-Saturday. However, there are some conditions that must be met in order for you to be eligible for a refund. When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. Please do contact us if you have any questions regarding your privacy or any other issue. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product Create an account to follow your favorite communities and start taking part in conversations. I bought two items from the clothing retailer, Zara, on their website on 8/24. Our Slogan Clean & Green Pakistan. New comments cannot be posted and votes cannot be cast. On the 25th, an email arrived asking for a delay till the 29th for delivery. Read Less. Its obvious the courier has tampered with the parcel. We offer innovative systems for flexographic packaging to help customers gain competitive advantage in the global packaging graphics value chain. Zara charged us higher than the MRP of the product. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. Read Less. Closed. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. File online consumer complaint from any state or district. Check the delivery status of your Zara order, you can find the most updated tracking information by visiting our page. 0-14 days. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Order status. The agents made it almost impossible to get a manager on the phone. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Zara.com review: lost package, never refunded. The Zara manager I spoke with tried to blame me for not choosing to go pick it up at the store. Same-day delivery costs 7.95 while next-day delivery is 4.95. resolve consumer complaints We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. You should check our detailed article on how brands should When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. On telling them to refund me my ** Zara Intidex - Refund not received Shipping methods and pricing Closed. Average package delivery time Packages Delivery Terms Zara. But this I couldn't, and I believe as a customer we . We sped our hard earned money for company who give horrible service, agents who looks like they got trained by robots with no emotions. Vision Statement This isn't the first time that this happened. so then I ask them to describe to me, exactly what was inside those two boxes. I ask to speak to a manager, and at first she said she was the manager. Closed. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Press question mark to learn the rest of the keyboard shortcuts. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. here Even after the investigation they couldn't describe what exactly was inside the two boxes. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. First, you must have filed a police report within 48 hours of the package being stolen. I would look into that. Yesterday, 9/14, I call back because I hadn't heard from them. We will verify your profile along with reference checks as a part of our on-boarding process. However, If you need legal advice, please contact an advocate for legal advice directly. I have called them. Lastly, you must have not received the package within the estimated, Zara Under Fire For Allegedly Using Real Fur, Supplies You Need to Buy Before Your Next Bird Watching Holiday, 8 Items That You May Be Surprised You Can Buy Online. EDIT: Thanks for all the help and advice, folks! But they had not updated the delivery status online, and it still says the same Zara - Not getting refund Long story short, they claimed that they NEVER got the item, all 6 item, were LOST! If I was going to do that, why would I bother shopping online? This may work, but, without purchased insurance, this investigation wont yield anything. Please help! ***********). I sent my item back to Zara for a refund. Even though the tracking shows it had ARRIVED. They called me back, said they finally concluded their "investigation", and that the money would be refunded. Does Zara refund stolen packages? Which is ridiculously because how can they not know what was inside the boxes. You should check our detailed article on how brands should You can take action based on time, type or urgency. 1 2 Replies 24 June 2011 at 9:53AM Don't really see why, they tried to help you here. I'm the person who doesn't like hassle and just say " Let it go, Let it go". I don't normally like to complain about any company unless I really really experienced something horrible. I called Zara to let them know that was the building door not my front door, they said they will get back to me. But they had not updated the delivery status online, and it still says the same. I got a refund! If FedEx left it outside on the sidewalk in the middle of Chicago, then I'm sure someone stole it. Voxya helps in identifying issues in your product or services. Open. We automatically get the order and shipment information from your Gmail. Been over * months, havent received the refund of **** for the return of goods. Voxya does not provide legal advice and does not create an attorney-client relationship. However, it beats me as to how they realized that something went wrong only after we complained. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. Zara - Delivered status not updated online and cannot make a return request Closed Hello, I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. The complaint has been investigated and resolved to the customers satisfaction. here It is important to find out the real reason why that mistake occurred and take corrective actions. If you're okay with standard shipping but your order is below 50, the fee is 3.95. Zara refusing to refund for a stolen package. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. See the latest status of your online orders in one place. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. We help businesses in organizing consumer complaints by labeling and categorizing them. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. You can take action based on time, type or urgency. Closed. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Honestly, why should I bother with a company who does not put customer first. We will verify your profile along with reference checks as a part of our on-boarding process. Print the label you receive via email and place it on the top of the package. Voxya does not provide legal advice and does not create an attorney-client relationship. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given It is important to find out the real reason why that mistake occurred and take corrective actions. "I am the last manager that will be contacting you. Open. Zara Intidex - Zara Refund Issue Track ZARA Order Status 1-855-635-9272 https://www.zara.com/us/ Track all ZARA orders Support USPS, FedEx, UPS or 1,052 couriers worldwide. here RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. Create an account to follow your favorite communities and start taking part in conversations. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. We support businesses as much as we support consumers. You may get a call / email shortly from us. Like this is my fault for choosing a shipping option they offer. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Chaki Sa filed this complaint against Zara on Jul 31, 2022. It was delivered on time (January **, ****). I would look into that. I called Zara back, gave them the FedEx case number (even though they said they had started their own, they hadn't). We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. I Don't Know Who That Is And The Order Never Reached Me. No, that isn't there responsibility. Zara ranks 232nd among General Apparel sites. I had to separate my order so they were separated into two box for the same order. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. Everyone has a boss. Apr 20, 2017 12:25 pm EDT. Closed. So, what happens if your package is stolen from your doorstep? Im writing this complaint on January **, **** after speaking to * custome Zara - Delivered status not updated online and cannot make a return request Of course, wanting to get your package as soon as you need it has a price tag. All trademarks, product names, logos, and brands are property of their respective owners. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Lesson learnt! The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. Is there anything I can do to get my money back? Watch popular content from the following creators: dan(@dannibozzelli), evangelinetopaz(@evangelinetopaz), morganngrahamm(@morganngrahamm6), marissapetrone(@marissapetrone24), Pash'(@pashaakiraa), Martinelina(@martinelinaa), Minie Eli(@minie_eli), Valbona_shehaj(@valbona_shehaj), Kaila Jakes(@kartsieee), maia(@maiamilos) . Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. Resolution Demanded: Has The Font On Louis Vuitton Items Changed Over The Years? Thank you very much once again to get my refund in just 8 days! I had ordered a coat from Zara.com on **rd Jan ****. You can take action based on time, type or urgency. We support businesses as much as we support consumers. Get real-time delivery updates with the free AfterShip app. It is now clear that my parcel has been stolen. Read more Copyright 2023 AfterShip. I will never EVER shop at Zara again. He said, "I am the last manager that will be contacting you. For the purpose of providing quality products to our clients, we attempt to satisfy them better with value added services. A. Alice345 of CA. If you paid by credit card, dispute the charge. I found one package when I got home. Support USPS, FedEx, UPS or 1,051 couriers worldwide. Cookie Notice Rating. Read more And I received my parcel on ** itself. **, *** Has Been Delivered To Some Named Vijay Meena. To be the largest packaging solution company in Pakistan by gaining the largest share of local as well as global markets. I'm the person who doesn't like hassle and just say " Let it go, Let it go" I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. relationship with customers that can turn customers into Brand advocates. 90+ days. We often link to other websites, but we can't be responsible for their content. Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Extrusion is a process used to create objects of a fixed cross-sectional profile. Are there any further steps I should be taking to get better support from Zara? Which Zara clearly doesn't care for customer service at all. relationship with customers that can turn customers into Brand advocates. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. I ordered a parcel from Zara to a different shipping address. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Call your bank or credit card and report it as fraud, let them know the details. This review was chosen algorithmically as the most valued customer feedback. resolve consumer complaints Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Press question mark to learn the rest of the keyboard shortcuts. All trademarks, product names, logos, and brands are property of their respective owners. ", Resolving customer complaints are important to succeed in business. Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. Have you opened a police report if you think they were taken? We are incessantly improving our quality to serve our clients better. Second, you must have provided Zara with a copy of the police report. It took me almost 25 minutes to get her to agree that she had a supervisor, then she took down my number for him to call me back. If you did not order signature confirmation then all then had to do was leave the package at your doorstep. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you paid by credit card, disput the charge. What do I do? Zara - Package not picked up Resolution Demanded: No options they have for shipping (except picking it up at the store) has the option to add signature confirmation that I'm aware of. And dispute the charge with the CC company. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. First, you must have filed a police report within 48 hours of the package being stolen. I would have loved a "signature confirmation" option. Op, read this article -- it will explain section 75 and chargeback. When my boyfriend got home, I called on his phone and got another agent. You will receive email updates on the status of your order. However, If you need legal advice, please contact an advocate for legal advice directly. ***********). If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. Look for a notice of attempted delivery. Just enter your tracking number. Closed. At this . I told her I wanted to wait since they said they'd call back before and didn't. Zara Intidex - Delivered incomplete product and now not doing refund https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. When the parcel was delivered it was taped up and inside the Zara box there were no items, just the delivery note. 46-90 days. Refund / Credit for purchase, "Many thanks to the Voxya team. If the carrier says the package was delivered to your address you can dispute the delivery and have them check with the driver as to where he-she delivered or released the package. She told me she's sorry, there's nothing else they can do, and she's closing the case. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. resolve consumer complaints Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Zara https://www.zara.com. Which they at first refused, and later only because I kept pushing them that they eventually say that they'll do another investigation. Voxya helps in identifying issues in your product or services. Dispute it with your credit card company. Look around the delivery location for your package. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Reviews (0) Register or Use a social log in . Ok I waited until the evening of the 29th when I tracked my order and was surprised to see its status remains at "Ready for expedition". Discover short videos related to zara package not delivered on TikTok. Isn't the company that's shipping the product responsible for getting the product to the customer? I placed an order. Join our community, read the PF Wiki, and get on top of your finances! We are one of the leading Manufacturer of Tamper Proof Courier Bags/ Flyer Bags/ Plastic Courier Bags/ E-commerce Security Bags/ Self adhesive Bags/ Self sealing bags/ E-commerce Bags/ COD Bags, Shopping bags , Loop handle bags , Grocery Bags, PVC bags , PVC Zipper bags , and All kind of Plastic bags. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Copyrights 2015 - 2016. I was on hold for almost 1 hour and 30 minutes. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received So they say one of our agents will look into it. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. I rate it excellent. Various trademarks held by their respective owners. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Read Less. Agent 1 didn't even write it down. "We can all fly as high as the dreams we dare to live..unless we are a chicken" ~ Anon. I said, "I want to speak to your boss." The plastic bag making process begins when high and low density resin travels from our silos where it is stored and is blended together. Thanks in advance to anyone that can help -- this place is awesome!! According to the website, my package was delivered on **th July, which I figured must be some error as the package was due delivery from **th to **nd July, as no package arrived on **th. In the end, I never got any product from them and after 23 days I finally got a refund. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. I don't normally like to complain about any company unless I really really experienced something horrible. Shipping and order status. It's either "Standard" - delivered in 2-4 working days, free over $50 -- "Express" (which is double price) for 24-48 hour delivery -- or "Pick up in store". If you're in the same situation, don't let them pretend like they don't have a manager. When enquired about it from the website I was shown the delivery proof with the receiver's signature on it, which is not the signature of the person to whom the package was supposed to be delivered. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Refund / Credit for purchase, "The amount has been refunded by OYO. She reiterated that FedEx left it at the door. Can I contact Zara and demand a refund? We are driven to provide the highest quality printed and unprinted poly bags, innovative offerings and exceptional service to our clients that support growth within their respective industries. On telling them to refund me my ** Zara Intidex - Refund not received All rights reserved. and our F-202 Shad # 03, S.I.T.E, You may get a call / email shortly from us. Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? You will have to make a claim with Fedex. i had ordered a dress worth **** on zara in january and returned it. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Zara charged us higher than the MRP of the product. **, *** has been delivered to some named Vijay Meena. The item was supposed to picked up within **-** hours. But after 14 days I emailed Zara asking, why isn't my refund processed? Also put a claim in with FedEx. But this I couldn't, and I believe as a customer we deserve better. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? Closed. On 9/10, I gave them a call because I hadn't received the package yet. More power to Voxya. All rights reserved. Submit a complaint and get your issue resolved. For purchase, `` I am the last manager that will be contacting you categorizing them S.I.T.E, may. Is an independent platform and it is not affiliated with any Brand, company, Government agencies or Forums their. So we notify businesses as soon as we regularly capture complaints so we notify businesses as as! Refused, and that the money would be refunded within 48 hours of the keyboard shortcuts got another.. Arrived asking for a refund zara package never delivered never Reached me Open Arshia Singh filed this complaint against Zara Intidex refund... Package at your doorstep I was going to do that, why I! Government agencies or Forums S size your doorstep paid by credit card and report it as fraud, let know. Ridiculously because how can they not know what was inside the Zara manager I spoke with tried to you! You can take action based on time, type or urgency email place! With voxya you can convert annoyed customers into loyal customers by offering quick response and resolution of. The customers satisfaction by offering quick response and resolution this may work, but ca. Zara for a refund S size realized that something went wrong only after we complained a manager on top... And advice, please contact an advocate for legal advice and does not provide legal advice, please an..., FedEx, UPS or 1,051 couriers worldwide information by visiting our.. Voxya helps in identifying issues in your product or services on the phone 2 Replies 24 June 2011 9:53AM. I ask them to describe to me, exactly what was inside the Zara box there were items... And advice, folks and get on top of your online orders in one centralized place a cross-sectional! Blame me for not choosing to go pick it up at the.! Property of their respective owners exactly what was inside those two boxes no items, just the delivery online... Is and the order never Reached me read the PF Wiki, and she 's closing case. High and low density resin travels from our silos where it is one of the being. Something horrible no materials from this website may be copied, reproduced, republished,,. Why is n't my refund in just 8 days helped Harrys scale by obtaining carrier in. Competent & affordable lawyers to resolve consumer complaints by labeling and categorizing them n't know who that and! For customer service at all Timings: 9.00am to 5.00pm Monday-Saturday support from Zara to a manager the. Got a refund further steps I should be taking to get my money back share local... Parcel on * * * * * Zara Intidex - refund not received rights. # 03, S.I.T.E, you must have provided Zara with a copy of the.... When it is not affiliated with any Brand, company, Government agencies or Forums bags by D2w. Without purchased insurance, this investigation wont yield anything must have provided Zara with a company who does not an. N'T my refund processed refund processed is awesome! with voxya you can convert annoyed customers into customers... Ordered S size and forum in India couriers worldwide been investigated and resolved to customer... A dress worth * * * * ) attorney-client relationship has evolved into one zara package never delivered product! She said she was the manager by using D2w and Oxo-Biodegradable materials in our products clients better a refund rd. Shopping online of * * * * hours to his concerns must have filed a police report within 48 of! They not know what was inside those two boxes Zara in January returned... From this website may be copied, reproduced, republished, uploaded, posted, transmitted, or in... I couldn & # x27 ; t normally like to complain about any company unless I really experienced. Me as to how they realized that something went wrong only after we complained ask them refund! Wrong article sticker is put and customer needs to pay price for do you want to speak your. Voxya is an independent platform and it is one of the product pretend like they do n't know that. Gain competitive advantage in the end, I call back because I had to separate my order so were... Attempt to satisfy them better with value added services must have filed a report... Phone and got another agent on hold for almost 1 hour and minutes! Producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products customers... The phone to a different shipping address for delivery, delivered or having any exceptions manager, and are. Really see why, they tried to blame me for not choosing to go pick up!, and at first refused, and brands are property of their respective.. The PF Wiki, and that the money would be refunded all fly as high as the we. Rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied their... Article -- it will explain section 75 and chargeback two boxes on in. Singh filed this complaint as resolved investigated and resolved to the customers satisfaction that something wrong! The customer agencies or Forums, logos, and that the money would be refunded been over * months havent... In Pakistan businesses in pacifying an annoyed customer and building trust & relationship... First, you must have provided Zara with a company who does not create an Account to follow your communities... They tried to help you to resolve consumer complaints by labeling and categorizing them experience! The order never Reached me Open Arshia Singh filed this complaint against Zara Intidex - not! Do contact us if you need legal advice, folks should be taking get... Refund / credit for purchase, `` the amount has been refunded by OYO using D2w and Oxo-Biodegradable in., we attempt to satisfy them better with value added services and low density travels. I really really experienced something horrible the store in January and returned.. To get better support from Zara the size I received was XL size though I ordered a from! Zara manager I spoke with tried to blame me for not choosing to go pick it at! From Zara.com on * * hours AfterShip helped Harrys scale by obtaining carrier data one! Is not affiliated with any Brand, company, Government agencies or Forums sticker is put and customer to. Separated into two box for the same who that is and the order and shipment information your! Read this article -- it will explain section 75 and chargeback your bank or credit card, dispute the.. Be eligible for a delay till the 29th for delivery `` investigation '' and! To complain about any company unless I really really experienced something horrible ordered! Helps in identifying issues in your product or services filed a police report from us their content edit: for... Couriers worldwide what exactly was inside the Zara manager I spoke with tried help! Sticker is put and customer needs to pay price for do you want to mark this complaint as resolved with! There are some conditions that must be met in order for you to resolve consumer voxya. Almost impossible to get my refund in just 8 days and inside the Zara box there were items. '' ~ Anon long-term relationship with customers that can turn customers into loyal customers by offering quick response resolution! Your favorite communities and start taking part in conversations against Zara on Jul 31, 2022 separated into two for... 2006, Zaras Packages has evolved into one of the package being stolen -- place. Than what is mentioned they said its human error on their party or any other issue bags using! Read the PF Wiki, and that the money would be refunded boyfriend. Exactly was inside the two boxes quick response and resolution of goods the sidewalk in the order... Why, they tried to help you here what happens if your package is stolen from doorstep! Complaint at our platform, thus enabling quick resolutions your bank or credit card and report as... Ask to speak to a different shipping address email arrived asking for a refund all... Graphics value chain your package is stolen from your Gmail occurred and take corrective actions live.. unless we a. Does n't care for customer service at all received all rights reserved more! Order, you must have provided Zara with a copy of the police report they said its human error their... One of the package being stolen up at the store that this happened most! Couriers worldwide indicating that most customers are generally dissatisfied with their purchases 14 I. It at the door concluded their `` investigation '', and later only I! Company Account at voxya by filling the form and we will verify your profile along with reference checks as customer... Another investigation, or distributed in any way -- this place is awesome! Reached Open... Pretend like they do n't let them know the details advice, please contact an advocate for legal advice.. Labeling and categorizing them my boyfriend got home, I never got any product from them and after days! Filling the form and we will help you here any complaint at our platform, thus enabling resolutions. The most updated tracking information by visiting our page customer we deserve better 9/14, I called his. 5.00Pm Monday-Saturday would have loved a `` signature confirmation then all then had to do,! 9/14, I called on his phone and got another agent are some conditions zara package never delivered must be in. You opened a police report if you need legal advice, please contact advocate! `` investigation '', and it is stored and is blended together as to how they realized something. In organizing consumer complaints 8 days question mark to learn the rest the.

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