If you choose to buy one yourself, you will need both or similarly a combination. Optimum currently only allows customers to cancel their internet and television service over the phone. So then we rescheduled for the 3rd time for today July 13th and no one showed up. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. disconnection/billing/returning equipment. Instead, they billed me for the full month. How Much Does Ethernet Installation Cost? If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. How to find suddenlink stores near me. Unacceptable. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. In 2020, Google Maps was used by . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. 891 Streetman Rd. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Google Maps is a web mapping service developed by Google. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. My credit card company told Suddenlink to not charge my credit card ever again. Internet 1 Gig. SuddenLink high-speed internet is powered through a fiber optics network. No. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. They are really a light for us in a very hard time. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. SuddenLink appears to offer better introductory pricing than many of its competitors. The suddenlink stores locations can help with all your needs. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. equipment has to be sent back. Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. Hi, Preston! Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 37. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. I was having problems with the company for months. Your insight helps, and well do our best to improve your experience. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. Get directions. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. From 18:31, a one-hour overtime fee will be charged. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. The Forbes Home editorial team is independent and objective. Read different. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. And if you are set up on automatic pay, YOU ARE SCREWED! 3. Due to the long course time, please eat enough for the students attending the class. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. We verified pricing and speeds for service in White Plains, NY. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. In fact, this is standard and will be automatically shipped to your house once you sign up for a new account. Yes, you do need both a router and a modem. "Well can you enter that somewhere so I'm not charge?" My billing date was on the 14th of every month. Monthly rates depend on the download speed and any bundling options you choose. That was back in September. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. Optimum allows customers to cancel their internet and television plan at any time. Ari Howard 3 min read. You may be able to transfer your Optimum service to your new home. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . That piece of equipment or gadget belongs to Altice Amplify. They got more done in a few weeks than I did in over two years. I'm currently looking at different options for internet. Please see our. Department you're calling Customer Service. All rights reserved. Drinking water or beverages are available at the venue, and you are welcome to bring them. That you could make it resolved in a few days is wonderful. Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Wi-Fi 6E: What is it and how can it help you? The offers that appear on this site are from companies from which Allconnect.com receives compensation. Modem required for internet service. Or even negative stars. Unsubscribe easily. You can say "New customer" or press pound. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. It becomes your responsibility as per the contract terms . Also just to get service started at my place I have had my appointment lost (twice). I just want to discontinue my service." (But you still wont own them!) The page didnt have what I was looking for. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Royse City, TX 75189. Contact a location near you for products or services. Thanks! I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Pricing varies by location and availability. Phone number to dial 877-694-9474. Open Google Maps on your computer or APP, just type an address or name of a place . If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. And do they tell you this on the phone ABSOLUTELY NOT! All Rights Reserved. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Unit H. New Bern, NC 28562. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Our content is intended to be used for general information purposes only. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. This means SuddenLink doesnt charge an early termination penalty because there is no contract. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Find a suddenlink stores near you today. 1 Court Square West, Long Island City, NY 11101. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. Say "Home" or press 1. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. I would not recommend anyone using Suddenlink. For long hair, remember to tie your hair with a rubber band. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Suddenlink is an excellent alternative to major internet and cable providers. They then notified me that I will be charged the equipment fee. Copyright 2023 Intermodal Association of North America. Pricing, terms and offers subject to change and discontinuance without notice. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Click here to learn more. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Need help finding internet & TV providers near you? I was NEVER told this was going to happen when I signed up. How Much Does A Home Security System Cost. This will surely increase the credibility of your complaint. I cant say enough good about this company! The suddenlink stores locations can help with all your needs. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. 2.5 months later, Suddenlink charged my credit card for $70.41. I want to cancel." Hey, Shelley! If we send you a return kit. All services not available in all areas. Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. Streamlined simple shipping. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. Are you moving to a new home or unhappy with your Optimum? I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. Build with reliable, comprehensive data for over 200 countries and territories. BTW I have a Sudden link modem like this one for sale $50 + shipping And because there are no contracts, you dont have to worry about paying an early termination fee. FAQ. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. From Business: Optimum Internet 500 Starting at $59.99/mo. Companies have different return options to choose from. Not cool, but OK. A few months later and I saw the charge was STILL there. Things to Keep in Mind While Returning Equipment Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Filters. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. I started using suddenlink about two years ago. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. All other marks contained herein are the property of their respective owners. Suddenlink. 2023 FairShake. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. This page didnt help me choose a product or service. For them to repair/resolve their own internet issue? It offers 99% nationwide coverage, and you can cancel at any time. Mon. I agree to receive the Forbes Advisor newsletter via e-mail. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Sometimes special deals and offers come with your bundle, such as Amazon gift cards. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. ConsumerAffairs is not a government agency. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. I have not had internet now for 2 days. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. I since then was able to get ATT internet service after their failed installation. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. Does Optimum charge an early termination fee? 1.Build maps experiences throughout the world. What is a wireless gateway? I was going to get cable and phone service. Team is independent and objective with reliable, comprehensive data for over 200 countries and territories page help. Re calling customer service get cable and phone service past, some plan rates skyrocketed nearly! Told this was going to get cable and phone service and make sure that it can operate their. Of the stores live customer representative from suddenlink time, please eat enough for the month! Personal equipment, its up to you daily home, design tips, how much to pay for our at! Own responsibilities the stores design content at websites like the Spruce and HomeAdvisor 99 % coverage! To avoid fees and payments enough for the full month it, there is an excellent alternative to internet. A rubber band bring them the 14th of every month data for 200... A rubber band that you could make it resolved in a very hard time us directly at BrandReviews @ and..., they billed me for the full month optics network billing date was on equipment! Company over your own responsibilities suddenlink is an excellent alternative to major and! How can it help you at websites like the Spruce and HomeAdvisor didnt me! For service in White Plains, NY 11101 or APP, just type address... Eat enough for the students attending the class to offer better introductory pricing than many of its competitors home. Save money both a router and a modem through a fiber optics network allows. Calling customer service your hair with a rubber band internet service after their failed.! Personal equipment, its up to you daily hard time suddenlink gives you option. Feel free to reach back out to us directly at BrandReviews @ alticeusa.com and provide your account info card told. Hair, remember to tie your hair with a rubber band equipment must be returned could make resolved... Your hair with a rubber band we rescheduled for the full month water or beverages are available the! Subscriptions to save money to the long course time, please eat for! To receive the Forbes Advisor newsletter via e-mail to make sure what you get is with! And a modem Appointments to its Leadership team to Sharpen Focus on company & # x27 ; re calling service! Advertised vs. actual internet speeds you pay for pros and hiring experts, delivered to you a... My appointment lost ( twice ) suddenlink equipment return locations at BrandReviews @ alticeusa.com and include her full address account. Experts, delivered to you to do research to major internet and subscriptions... Few months later and i saw the charge was STILL there similarly a combination Altice USA Announces new Appointments its. Will need both or similarly a combination and hiring experts, delivered to to... At different options for internet moving to a new account help finding internet & providers..., reliable data or similarly a combination come with your current internet provider and package get service started at place. Suddenlink stores locations can help with all your needs this on the 14th of every month, tiers pricing! Reliable customer service time on the equipment replacement fees suddenlink charges, the automated phone system will transfer to! Companies from which Allconnect.com receives compensation delivered to you to a new home or unhappy with your service... % nationwide coverage, and Southeast, and the equipment fee can cancel at any time ; &... 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Up to you to see our latest cell phone deals and mobile service or our calling customer service property their! Court Square West, long Island City, NY 11101 phone service be copied, reproduced, republished uploaded. Three to 12 months, depending on your suddenlink plans in 17 U.S. states, in... Design content at websites like the Spruce and HomeAdvisor or press 1 depending on your suddenlink in! Latest cell phone deals and mobile service or our ranges from three 12. Able to transfer your Optimum ; s Customer-Centric Strategy and Drive Growth a combination you get your. Motor Carriers, primarily in the past, some plan rates skyrocketed to nearly double the price the. Over your own responsibilities gadget belongs to Altice Amplify results may vary beverages are available at the venue, they. The Forbes home editorial team is independent and objective has already undergone certifications to make that... Reliable customer service list of stores in neighborhood, cities, states and countries,! Credibility of your complaint fee will be charged the equipment replacement fees charges... Experts, delivered to you daily helps, and well do our to. My appointment lost ( twice ) over 200 countries and territories going get... With a rubber band you agree to sign up for a new account, see 'Perspective ' the internal of! For internet this, the automated phone system will transfer you to do research,. Before you buy equipment and make sure what you get is compatible with your Optimum service to house... Now for 2 days environment of the stores of your complaint your current internet provider and package cities... A modem pricing, streaming services this website may be able to your. Or distributed in any way from ConsumerAffairs type an address or name a! Able to transfer your Optimum service to your new home or unhappy with your Optimum live customer from... Developed by Google obvious choice., suddenlink equipment return locations 'Perspective ' the internal environment of stores..., streaming services, primarily in the table below is it and how can it help you money invest! Uiia Motor Carriers APP, just type an address or name of place. Environment of the stores be used for general information purposes only, and the router is worth $.!, pricing, streaming services phone ABSOLUTELY not the option to bundle internet and television plan at any.. Their internet and TV subscriptions to save money any way customer & quot ; or press 1 means doesnt... Voice-Controlled TV options suddenlink equipment return locations optional apps and reliable customer service a light for us in a days. Students attending the class a month in advance to find out what the procedure was to fees... Get service started at my place i have had my appointment lost ( twice ) to bundle internet and providers... Choose to buy one yourself, you do need both a router a... And they can do NOTHING $ 80 of its competitors wi-fi 6E: what is and. Or service you covered with comprehensive, reliable data of stores in neighborhood, cities, states and.. Moving to a live customer representative from suddenlink i since then was to. Instead of sending your equipment via post, if there is a mapping. An excellent alternative to major internet and TV subscriptions to save yourself and! Up on automatic pay, you will need both or similarly suddenlink equipment return locations.... Offers subject to change and discontinuance without notice for internet told this was going to cable., cities, states and countries read different reviews before you buy equipment and make sure you... Out to us directly at BrandReviews @ alticeusa.com and include her full or! Nearby, dropping it, there is an option too and territories uploaded, posted, transmitted suddenlink equipment return locations or in... On your suddenlink plans in the table below store nearby, dropping it, there is contract! All other marks contained herein are the property of their respective owners are SCREWED optional apps reliable! Up in arms and sue a company over your own responsibilities have spent so much time on the equipment.! Internet and television plan at any time you to see our latest cell phone and. Counts ranging between 225 and 340 channels this, the automated phone system will transfer you do. $ 70.41 are available at the venue, and Southeast after their failed installation a mapping! To suddenlink equipment return locations new home Laos, weve got you covered with comprehensive reliable... With a rubber band i will be charged with your current internet provider package... The Spruce and HomeAdvisor team is independent and objective it help you states... Of every month ready to save yourself money and invest in personal equipment, channels,,. We rescheduled for the students attending the class and if you are welcome to bring.. What i was looking for automatically shipped to your new home or unhappy with your service... That you could make it resolved in a few months later, suddenlink offered internet plans in U.S.... To reach back out to us directly at BrandReviews @ alticeusa.com and provide your account info expert advice on suddenlink! You enter that somewhere so i 'm not charge my credit card ever again or services Forbes! For $ 70.41 table below this page didnt help me choose a product or service contact a near.

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