Around six in ten claimants (59 per cent) reported no difficult topics. Having a mental health problem can be expensive. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. One in five (20 per cent of) claimants reported experiencing other difficulties during the assessment. Women were also more likely to report practical difficulties (36 per cent, compared to 26 per cent of men). However, none of the key variables were statistically significant in predicting preference for a video assessment. This allows us to compare how likely individuals are to favour each assessment channel depending on differences in one particular variable of interest, while holding the other factors in the model constant. For example, LCWRA claimants may be more likely to have a particular health condition which could be the underlying reason for their choice of channel. WebIt's important you prepare - the DWP will use evidence from the assessment to decide if you can get PIP. The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Nearly all (90 per cent of) claimants recalled receiving a communication before the appointment giving details of the assessment, typically in a letter or phone call. We explain the following: Firstly, you shouldnt expect the PIP assessor to be favourable towards you. How are mental health and money worries linked? WebAge-Based, Comprehensive Virtual PHP/IOP Programs for Adolescents, Young Adults, and Adults. This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. Or do you need another person, guide dog or specialist aid to help you get there?YesNoSometimes. The youngest group of male claimants (under 35 years old) were as likely to have a predicted probability of favouring a face-to-face assessment (46 per cent) as telephone (47 per cent). The second survey was of Universal Credit (UC) or Employment Support Allowance (ESA) claimants who underwent a telephone Work Capability Assessment to assess whether they should be considered able to undergo any work-related activity. Hopefully you will be "lucky" WebWith current waiting times, it means that you have enough time to gather more evidence to back up any points you think have not been marked properly during the PIP Phone Assessment. This approach allows us to estimate the relationship between each of these five variables on channel preference, while controlling for the other four factors. The report reports on differences between groups of claimants that would have been statistically significant if the survey was conducted using full random probability survey methods. The remainder had no preference. Note: Some claimants provided multiple responses. Some groups of claimants were more likely to give specific reasons why they felt comfortable with video assessments. Claimants who went on to be placed in the LCRWA group were more likely to have sought additional support (35 per cent) than those who were awaiting further assessment (23 per cent). Those who had no previous experience of a face-to-face assessment or who had been disallowed PIP were more likely to say they would have liked more information. These looked at the impact of five key claimant characteristics, namely assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions as predictors of channel choice, as well as an interaction effect between age and gender. PIP telephone assesment today. Unlike in the models predicting channel preference when only telephone and face-to-face assessments were included as options, there was no evidence that the relationship between a respondents age and channel preference varied by gender in these models. You can also answer yes if you meet one of the following conditions: Here is another sample PIP assessment question on mental health: Do you need help from another person, guide dog or specialist aid to get to a location that is unfamiliar to you?YesNoSometimes. Nearly two thirds (64 per cent) of PIP claimants were making a new claim for PIP with the remainder undergoing a claim reassessment (where the claimant has migrated from DLA), a planned intervention (where DWP has scheduled a review of the claim) or unplanned intervention (as a result of a change of circumstances such as change in health). Those that did tended to report difficulties hearing or being heard over bad lines or the lines cutting out. Previous experience of face-to-face assessments did not have a significant effect on the likelihood of preferring a telephone or video assessment. PIP assessors are looking for disability assessors that are licensed and trained for the assessment of disabilities either for physical disability or mental disability. Unweighted base: All claimants with an unplanned intervention (n=124), planned intervention (n=129), reassessment (n=44) or making a new claim (n=539). Unweighted base: only claimants who preferred face-to-face assessments (n=259). Over half (58 per cent) did not think any more information was necessary but over one in four (28 per cent) said they would have liked more information about what would be covered. Claimants were asked whether they agreed or disagreed with statements about the assessors conduct. Having a mental health problem can be expensive. Unweighted base: all respondents (n=1133). Those with mental health conditions were more likely to prefer telephone than those without mental health conditions (67% compared with 60%). Others had no strong preference. Alongside descriptive statistics, this report presents the results of some more advanced statistical analysis known as binary logistic regression models. If you want to know how often you have problems with the activities, fill out the form. Over four out of five (83 per cent) of claimants who recalled receiving information prior to their assessment found it somewhat or very helpful. To prepare adequately for your PIP assessment, we advise that you do the following before the assessment: You can request back the money you spend travelling to and from your PIP assessment. Crescenzo Pinto Those with previous experience of a face-to-face assessment were more likely to choose a telephone assessment when presented with this choice (64 per cent) than those for whom it was a new claim (56 per cent). Any reported differences in opinion by assessment outcome should therefore be interpreted with this in mind. For example, 93 per cent of those who preferred telephone assessments and 96 per cent of those with no preference agreed that the assessor listened to them and understood them, compared to 59 per cent who said they would prefer a face-to-face assessment. Citizens advice. Reasons for preferring a telephone assessment included finding it easier/more comfortable, not needing to travel and it feeling less stressful. As described above for the two-way preference, logistic regression analysis was conducted to model claimants preference for each of the three assessment channels (compared to preference for the other alternate assessment channels or having no preference). PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! Three per cent of claimants reported the call disconnecting/line cutting out. Four out of five claimants (80 per cent) did not experience any other practical difficulties although nearly one in eight (13 per cent) had trouble holding the handset for the duration of the call or not being able to use a loudspeaker. Just over three quarters (76 per cent) of PIP claimants and 95 per cent of those undergoing WCA assessment agreed that they were able to explain to the assessor how their condition affected their daily life. This could be a family member, friend, or someone who assists with hearing, cognitive or language difficulties. Men were also more likely to prefer a telephone assessment over face-to-face (54 per cent) but this was only twice as high as their predicted probability of preferring face-to-face (28 per cent). More than once: Can you repeat the activity as many times as you are required to? No other variable was a significant predictor of a claimant preferring either a telephone or a face-to-face assessment when added to these models. PIP has two components - daily living (contribution to the extra costs disabled people face in their day to day lives that do not relate to mobility) and mobility (contribution to the extra costs disabled people face in their day to day lives that relate to mobility). You have rejected additional cookies. The most commonly reported difficult topics included claimants physical health or disability (8 per cent) and mental health (7 per cent). These claimants were therefore more than four times as likely to prefer telephone than face-to-face assessments. Assessments will now either be paper based or telephone. Seven per cent of claimants said they found the assessment tiring or needed to take breaks. We use some essential cookies to make this website work. The remainder were added to a group awaiting a face-to-face assessment (once COVID-19 restrictions allowed) rather than be deemed fit for work or fit for work-related activity on the basis of a telephone assessment (hereafter referred to together as claimants awaiting further assessment). About one in eight (16 per cent) had issues with the type of questions or how they were asked. Over half (56 per cent) of claimants said they would be comfortable conducting an assessment via a video call. The most common topic that claimants felt was difficult to discuss was their mental health (14 per cent), followed by claimants physical health or disability (11 per cent). Be yourself; you want them to see you how The sample was again stratified by age, gender and assessment outcome drawn randomly within strata to represent the population of claimants receiving telephone assessments during this period. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Ask if you can make an audio recording of the assessment. WebThrough the utilization of behavioral health, holistic and evidenced-based therapies, we provide inpatient mental health treatment and private inpatient mental health facilities. We have translated the site; would you prefer to read in Welsh? This document/publication is also available on our website. Over nine in ten (93 per cent of) claimants were satisfied that the assessor called on time and 98 per cent agreed that the assessor explained clearly what would happen at the beginning of the call. Those who had issues with mobility, mental health, and stamina, breathing and fatigue were also more likely to receive support. In terms of coping on the telephone with the assessment, if you feel you cant maybe you can reorganise it? Nearly four in ten of those who were dissatisfied (38 per cent) described issues with the assessors behaviour such as not appearing to listen, understand or care about the claimants condition. If you are considered to not have much disability in certain activities, you should try some of the following activities: The assistance you will get can be a person or a pet or you might be accompanied by a driver to your car or the service might change your home to make you accommodate easily in your condition. Unweighted base: All claimants (Whether the assessor provided clear explanation, n=1128) (Whether assessor listened and understood claimant n=1134). Manage Settings This allows us to adjust our estimate of the relationship between our variable of interest and a respondents channel preference to ensure that this relationship is not driven by differences in the other variables included in the model. That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. Eight in ten claimants (80 per cent) who received a telephone assessment said they had previous experience of a face-to-face assessment. When asked if anything could have improved their experience of the assessment nearly three quarters (72 per cent) of claimants did not feel any changes were necessary. Six in ten (62 per cent) of claimants confirmed that they had used video calls at least once with younger groups more likely to be familiar (75 per cent of those aged under 35) than older groups (52 per cent of those aged 55 or older). Nonetheless, predicted probabilities suggest that telephone assessments remained the most popular for applicants both with and without a mental health condition. PIP telephone assesment today. Across both surveys, preference was highly associated with the outcome of the telephone assessment. Men were more likely to report that they found the information helpful (87 per cent) than women (81 per cent). In terms of coping on the telephone with the assessment, if you feel you cant maybe you can reorganise it? Unweighted base: Claimants who said they preferred telephone assessments only (n=368). Telephone interviews were conducted with 837 claimants of PIP and 1146 ESA or UC claimants between April and October 2020. WebThere are 3 parts to the guide for assessment providers ( APs) carrying out assessments for Personal Independence Payment ( PIP ). Its based on the results of over 250 responses to our readers survey which is still open. Citizens advice. I first applied for pip back in 2016 and was awarded a paper based award . Claimants awaiting further assessment had no significant difference in their predicted probability of preferring either telephone assessments (41 per cent) or face-to-face (43 per cent) if all other characteristics were controlled for. 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