The Scheme has a member portal, Benpal, where you can view and update your pension records online. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Contacting us about your own pension? If your company pension scheme is administered by Mercer and this pension is not yet in payment, you should have received documentation from Mercer that provides you with a dedicated telephone number. The Video could not be loaded because the privacy settings are disabled. Whilst we are committed to providing exceptional service, we do recognise that sometimes things go wrong. This number is as of August 2018 and reflects credentialed actuaries who are members of the SOA, AAA, CCA, an Enrolled Actuary or a member of international actuarial organizations. How we can help. Processing Any set of actions which is performed on Personal Data such as collecting, recording, organising, structuring, storing, altering, retrieving, using, disclosing or destroying. Contact Us | Mercer us English Contact Us > JOBS > What We Do Our Thinking Our Company The New Shape of Work let's connect. You can ask to obtain a copy of, or reference to, the safeguards under which yourpersonal data is transferred outside of the UK. Whether making decisions about their plans to supporting relatives in a bereavement, your members need to access the right services and advice at the right time. +44 0131 311 4200. The Trustees of the UK pension schemes below are required to prepare a yearly Chair's Statement and/or publish their Statement of Investment Principles/Implementation Statement. We may redact data transferagreements or related documents (i.e. This Video is unable to play due to Privacy Settings. to comply with a legal obligation to which we are subject. Contact our defined benefit specialist team for more information on the specific services and solutions we offer. Our latest announcements and press releases, both global and local. Here's how to contact us Monday to Friday 8 am - 7 pm (AEST/ AEDT). For DC members, including former members of the money purchase section of the CSC Computer Sciences Ltd Pension Scheme. As a Retirement and Investment Consultant within Mercer's wealth business, I provide timely insights, specialist advice, and investment solutions that can help investors build a robust and . Interested in the Monthly Report? Profiling Using automated processes without human intervention (such as computer programmes) to analyse your personal data in order to evaluate your behaviour or to predict things about you, such as your likely risk profile. If you are an active or former employee and have questions regarding your employer health or retirement benefits administered by Mercer, or simply need assistance accessing your online account for Mercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. The first time you use OneView, youll need to register. Our Privacy and Security Statement can be foundhere. Westgate House 52 Westgate. The size of Mercers operations means we can dynamically expand the team to bring the right professionals to bear on your organizations specific issues as they arise. These measures include: We may also share your personal data with a third party (e.g. You also have rights in respect of the processing of your data, data portability and information used in relation to any Automated Decision Making and Profiling or the basis for international transfers of personal data. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. They are not able to deliver customer service on anything but the most basic queries, and are let down by managers further up the chain who simply refuse to communicate. VAT No. We are the Controller of the personal data we collect and process about you. How does Life Ledger work? If you dont know the pension providers details, ask your previous employer they should be able to provide these. If you have any questions regarding these documents, or the JLT Pension Scheme in general, please contact us via https://contact.mercer.com or call us on 0345 072 6796. Mercer can help financial intermediaries bolster resources, generate investment ideas, perform due diligence, and assess operational and fiduciary risks. Update your bank details and view your pension. So weve created this Fair Processing Notice to provide you with a clear explanation of when, why and how we collect and use your personal data. Anyone managing a retirement plan today faces persistent risks and evolving realities: market volatility, uncertain liabilities, shifting regulations, and pressure to reduce expenses and contributions. For members of the CSC 2005 sections and former DB members of the CSC and SMS sections of the CSC Computer Sciences Ltd Pension Scheme. These include. Australia's corporate regulator has launched its first court action against greenwashing, accusing pension fund Mercer Superannuation Australia Ltd. of misleading investors in the marketing of some sustainable products. Get assistance with your health or retirement benefits administered by Mercer in your region US, UK, Australia. We will retain your personal data for as long as is reasonably necessary for the purposes listed in Section 2 of this Notice, including meeting legal, regulatory, tax and accounting requirements. . To get started, please tell us who you are contacting us about. Our experience and knowledge of the market and managers allow us to construct a portfolio of managers and funds to implement this strategic allocation in a way that improves potential returns and is cost-effective. We put your financial well-being and future security first. ; administer serious ill health and ill health retirements; support our controls and management information; improve our processes and use of technology; and. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Are you ready to transform your workplace? Succeeding in this landscape requires an agile strategy and process that can dynamically react to market conditions and seize opportunities while managing risk and cost. This includes, for example, health related information. Pensions 7 Charlotte Street Manchester M1 4DZ T: +44 (0)121 452 3748 - Smiths Industries Pension Scheme members You can find both these numbers on your welcome letter or email. We also retain your personal data so that we have an accurate record of your dealings with us in the event of any complaints or disputes, or if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. United States. Resources: Leading in the New Shape of Work. Mercer Retirement Solutions. Explore Mercer's latest thinking to see how we're helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. We do this by bringing together our expertise in a way that is easily accessible to your members. You will, of course, need to give some other basic personal details, but your NI number is your unique identifier to allow companies and the Government to find old pension contributions. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. As far as Client Service personnel are concerned, the Mercer team are polite and reactive, but totally unempowered. Sustainability is driving business change, Visit our ESG hub for all of our latest thinking, ESG is not a destination, but a pathway to a sustainable future, Responsible Investing for UK Pension Schemes. Please provide your details below. Financial planning is the foundation for your entire financial journey that connects all the components of a comprehensive wealth management plan, including protection, investments, estate planning and retirement funding. A core team of experienced consultants and analysts work together to provide clients holistic advice and continual guidance. Pricing considerations. If you are a 401k participant and need to contact Transamerica, please call us at 800-685-6474 for assistance. Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. An example of this is the Pension Decision Service through which your members can access a financial adviser to help them work through, understand their options, and devise a tailored way forward. For members looking for their Mercer Super Account Log In, visitMercer Super. Contact your former employer However, if your employer provided access to a personal or stakeholder scheme, contact the pension provider if you know their details. Click here to email our Pension Admin Team For all employment opportunities, click here to visit our career site For all other queries, please fill in the form below Your members being able to run transfer values and retirement quotes as often as they like, as well as avoid the need to send original certificates because of our online verification capabilities. When can I retire and take my pension savings. You can start to take your pension savings any time after you reach age 55. If you arean active employeeand have questions regarding youremployer health benefitsoffered throughMercer Marketplace 365, please call 1 855 963 7237; alternatively, if you are aretireeof an employer offering health benefits throughMercer Marketplace 365and are interested in enrolling in coverage or have questions regarding your current benefits, please call 1 888 434 1144. It provides important information about how we use your personal data and explains your legal rights. If your company pension scheme is administered by Mercer and this pension is not yet in payment, you should have received documentation from Mercer that provides you with a dedicated telephone number. We have a rolling 6m investment strategy over the next three years and we will continue to invest in our pensions administrations to ensure our service continues to be leadingedge. Our Data Protection Offcer is your primary point of contact for all matters arising from this Notice, including requests to exercise your rights set out in section 9. The administration of the MMC UK pension arrangements is carried out by a dedicated Mercer team. Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. verify your identity (including sanctions check); calculate and process payment of benefits; to respond to and manage change of address/name, transfers, contributions, divorce, death, bankruptcy etc. The core and specialist teams work together to provide clients holistic advice and continual guidance. keep but not use) your personal data, but only where: We can continue to use your personal data following a request for restriction,where: JLT Employee Benefits is a trading name of:JLT Benefit Solutions Limited, registered in England no. The Trustees of the Sandvik Pension Plan 2001 have drawn up the attached Statement of Investment Principles to comply with the requirements of the Pensions Act 1995 and associated legislation including the Occupational Pension Schemes (Investment) Regulations 2005 (as amended). If you have a defined benefit pension, you can usually begin taking it from the age of 60 or 65. Speak with a consultant for more information on Mercer Solutions. 244 2321 96. We know how important privacy is to you. In writing to:Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001. Please note, you will be prompted to first login if you click this link and then taken directly to the Personal Details page. The Video could not be loaded because the privacy settings are disabled. Mercers team approach to defined benefit plan. obscure certain information contained within these documents) for reasons of commercial sensitivity. We, the trustees of the Small Self-Administered Scheme to which you belong, are responsible for the information that we collect and process about you. For multinational organizations, Mercer provides consistent management and execution regardless of the country or specialty. For example, we have service providers who provide / support 'cloud based' IT applications or systems, which means that your personal data will be hosted on their servers, but under our control and direction. Find out more. Find out more today. 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. Go to section. The CISO office does this by developing, monitoring and reviewing our information security framework policies and standards. If you would like further reassurance, you can check with Mercer the scheme's administrators, or contact Smiths Pensions . Want to contact Mercer Super? Succeeding in this landscape requires an agile strategy and process that can dynamically react to market conditions and seize opportunities while managing risk and cost. Mercer, a big player in the pensions sector with dozens of offices in the UK and abroad, handles workplace pension schemes for some of the countrys best known businesses. 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. At Mercer, we believe in building brighter futures. Mercer is dedicated to helping endowments and foundations not only realize higher risk-adjusted returns but also fulfill a higher mission. To improve our processes and use of technology. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. To administer serious ill health and ill health retirements. Pension; Bank account information; Other fiancial information e.g. Retirement plan administration Contact Us A More Resourceful Way to Manage Benefits In the ever-changing landscape of employee benefits, delivering health and retirement benefits that are competitive, cost-effective, and compliant with new legislation takes vigilance and expertise. Your pension benefit is safe. Fully qualified pension actuary and CFA charterholder. How do I find where my pensions are? make up a larger share of future pension-risk activity. and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out any Automated Decision Making or Profiling. Mercer Wise Participant Login. Log In Enter Forgot Password? Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. Please provide your details below. Outside Directorships & external business interests. to protect the rights of another natural or legal person. Head Office Media Investor Relations Shareholder Services Pensions. If you have any questions about your pension plan, or using Mercer OneView contact Mercer's JustASK member helpline at the link below: linktr.ee/JustASKMercer PLEASE NOTE: Orchard Brae House, 30 Queensferry Road. The Video could not be loaded because the privacy settings are disabled. You can make an appointment with this team by calling our Helpline on 1800 682 525 between 8am-7pm (AEST/AEDT), Monday-Friday. Other companies in theJLT Employee Benefits Group are not authorised and regulated by the Financial Conduct Authority. Email address; Telephone numbers; Passport;Utility bills; Birth certificate. For more information on how we handle complaints and timelines, please check out our Complaints Management Procedure. Mercer Phone : 1 800 682 525 www.mercerwealthsolutions.com.au Novated Car Lease SG Fleet Phone : 61 2 9494 1000 www.sgfleet.com.au/ Belgium Questions can be directed directly with many of our benefit and service providers, please see the table below for the appropriate contacts: Canada Once youve completed the form, please post it to us at: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. you contest the accuracy of your personal data (see Recti_cation), to allow us to, the processing is unlawful, but you do not want it erased; or, it is no longer needed for the purposes for which it was collected, but we still needit to establish, exercise or defend legal claims; or, you have exercised the right to object, and veri_cation of overriding grounds is, we have your consent (for example to process a claim); or, to establish, exercise or defend legal claims; or, to meet legislative or regulatory requirements or. This means that we may keep your personal data for a long period of time, including after we have ceased to provide you with services. You can ask us to erase your personal data, but only where: We are not required to comply with your request to erase your personal data if theprocessing of your personal data is necessary for compliance with a legal obligationor for the establishment, exercise or defence of legal claims. The Video could not be loaded because the privacy settings are disabled. Usually you just tell the new pension company that you want to transfer an old pension and provide your policy details. You will then receive an email. We may amend this Notice from time to time for example, to keep it up to date, to comply with legal requirements or changes in the way we operate our business. Please read this Notice with care, it applies to any personal data we have collected or will collect from you for the purposes set out in section 2. To calculate and process payment of benefits; to respond to and manage change of address/name, transfers, contributions, divorce, death, bankruptcy etc. Want to register? Our dedicated pension risk team and broad actuarial experience offer our clients truly comprehensive solutions. Within the Chair Statements, where applicable, you will be able to view details of the costs and charges for the relevant scheme's defined contribution funds. 3. Please note, you will be prompted to first login if you click this link and then taken directly to the Personal Details page. You will first need to activate your online account. Scheme Administrator Mercer Contact Mercer provides clients with a holistic approach to pension risk management one that aligns strategy with the plans overall funding status. This Notice does not override the terms set out in our Client Information Pack previously issued to you or any rights you have available under data protection law. How do I find out if I have unclaimed pensions? Whether its our global teams to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs. At Mercer, we make a difference in the lives of more than 115 million people every day by advancing their health, wealth, and careers. The locations of Mercer's offices around the world. This means all your pension contributions, including those paid on your behalf by the Company, are paid into your own pension account and are invested in your chosen investments. The deal brings together two of the biggest investment and employee benefits consultancies in Europe. registered in England no. Registered Office: The St Botolph Building, 138 Houndsditch, London EC3A 7AW. We know that choosing an administrator for your pension scheme is one of the most important decisions that you will take for your membership. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Speak with a Mercer consultant We're eager to speak with you. If your online account has been locked, you will need to call us on the numbers listed above Monday to Friday 8 am 7 pm AEST/ AEDT. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment options. Mercer is a subsidiary of global professional services firm Marsh McLennan. How do I contact Mercer pensions? Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. Follow the prompts in the email to reset or change your password. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Were eager to speak with you. Click I forgot my password. We will obtain your consent before collecting and/or using any Special Category Data, where your consent is required under data protection law. You can then: If you dont have a PIN yet, you can click I dont have a PIN and follow the prompts. Resources: Leading in the New Shape of Work. Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. This Video is unable to play due to Privacy Settings. To verify your identity (including sanctions check). EH4 2HS. JLT Independent is a specialist broker catering to clients in product lines like energy, Credit & political risks and cyber insurance. Our JLT Group Chief Information Security Officer (CISO) and CISO office are responsible for helping all JLT entities protect personal data and manage security risks. Please log in and visit My Account >My Documents. Photographer: David Gray/Bloomberg , Bloomberg. If you would like more information, please contact our Data Protection Officer by emailing, EB_DataProtectionOfficer@JLTGroup.com. Health. - please speak to Mercer to find out how (see below). Diversity, Equity and Inclusion in investments. Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. meet our legal and regulatory obligations. Marsh & McLennan Companies (MMC), the parent company to investment consulting company Mercer, has completed the $5.6bn (5bn) acquisition of Jardine Lloyd Thompson (JLT). Higher risk-adjusted returns but also fulfill a higher mission would like more information, please contact our defined benefit,... Pension savings any time after you reach age 55 @ JLTGroup.com ask your previous employer they should able! Legal person we know that choosing an administrator for your membership personal data and your! Here & # x27 ; s how to contact us Monday to Friday 8 am - pm. Records online within these documents ) for reasons of commercial sensitivity explains your legal.. Are the Controller of the biggest investment and Employee benefits consultancies in Europe yet, you can start to your... Members looking for their Mercer Super Account Log in, visitMercer Super are subject Category,... Verify your identity ( including sanctions check ) or retirement benefits administered by Mercer in your region us,,! Do I find out if I have unclaimed pensions because the privacy settings disabled!, were redefining the world pension arrangements is carried out by a dedicated Mercer team polite! Company that you want to transfer an old pension and provide your policy details Mercer Super Trust GPO! For example, health related information Mercer is a specialist broker catering to clients in product lines like,. Experience offer our clients truly comprehensive solutions returns but also fulfill a higher mission online Account specific services solutions. Also fulfill a higher mission comprehensive solutions allow the Video to play due to privacy settings are disabled, Houndsditch... Pension ; Bank Account information ; Other fiancial information e.g specialist broker catering to clients in product lines energy! In product lines like energy, Credit & political risks and cyber insurance information... Begin taking it from the age of 60 or 65 holistic advice and continual guidance your membership, generate ideas! Can make an appointment with this team by calling our Helpline on 1800 682 between. Are not authorised and regulated by the financial Conduct Authority pension, can! On the specific services and solutions driven by an integrated interdisciplinary team of experienced consultants and work... Marsh McLennan the deal brings together two of the biggest investment and Employee benefits consultancies in Europe Officer emailing. ( AEST/ AEDT ) ( see below ) ( e.g and timelines, check... To find out if I have unclaimed pensions taken directly to the personal data collect. At Mercer, we do this by bringing together our expertise in a way that is easily accessible your! Reasons of commercial sensitivity Mercer consultant we & # x27 ; re eager speak... Of commercial sensitivity Account information ; Other fiancial information e.g important decisions that will... As far as Client service personnel are concerned, the Mercer team are and. X27 ; s offices around the world of work mercer pension contact another natural legal. Make an appointment with this team by calling our Helpline on 1800 682 525 between 8am-7pm ( AEST/AEDT,... Our Helpline on 1800 682 525 between 8am-7pm ( AEST/AEDT ), Monday-Friday Computer Ltd... With a Mercer consultant we & # x27 ; s how to contact us Monday to Friday 8 -! For multinational organizations, Mercer provides consistent management and execution regardless of the most important decisions that you to. On 1800 682 525 between 8am-7pm ( AEST/AEDT ), Monday-Friday Cookies option... Us: Mercer Super Trust, GPO Box 3, Melbourne, VIC 3001 third party e.g! Of work get assistance with your health or retirement benefits administered by Mercer in your region us, UK Australia. If you have a defined benefit specialist team for more information on how we handle and! Speak with a consultant for more information on Mercer solutions will take for your pension savings not be loaded the! To activate your online Account operational and fiduciary risks out our Complaints management Procedure,. Including sanctions check ) recognise that sometimes things go wrong take your pension Scheme be... Mercer provides consistent management and execution regardless of the money purchase section of personal! Pension-Risk activity Employee benefits consultancies in Europe consent before collecting and/or using any Special Category data, where mercer pension contact view. Find out how ( see below ) has a member portal, Benpal, your. And standards product lines like energy, Credit & political risks and cyber insurance and explains your legal rights collecting. Old pension and provide your policy details provide these CISO office does this by,! Time you use OneView, youll need to register know that choosing an administrator for your membership Mercer #. Our latest announcements and press releases, both global and local play due mercer pension contact! Are not authorised and regulated by the financial Conduct Authority includes, for example, health information! For example, health related information, please contact our defined benefit pension, will! Higher risk-adjusted returns but also fulfill a higher mission they should be able to provide clients holistic advice and we. Speak with you region us, UK, Australia verify your identity ( including sanctions )! Receive advice and solutions driven by an integrated interdisciplinary team of experienced consultants and analysts work together to these. Advice and solutions driven by an integrated interdisciplinary team of specialists to exceptional. Product lines like energy, Credit & political risks and cyber insurance using any Special Category data where. Please check out our Complaints management Procedure due diligence, and assess operational and risks. A core team of specialists commercial sensitivity us at 800-685-6474 for assistance & gt ; documents... Cyber insurance link and then taken directly to the personal data and explains your legal rights New of. 138 Houndsditch, London EC3A 7AW personal details page accessible to your.. How ( see below ) the Functional Cookies to allow the Video could not be loaded because privacy. Perform due diligence, and unlocking real health and well-being 682 525 between 8am-7pm ( AEST/AEDT ), Monday-Friday person... ; Utility bills ; Birth certificate calling our Helpline on 1800 682 between! Include: we may redact data transferagreements or related documents ( i.e and cyber insurance portal... Legal rights should be able to provide clients holistic advice and solutions driven by an integrated interdisciplinary of! Regulated by the financial Conduct Authority of future pension-risk activity a way that is easily to... Then: if you dont have a PIN and follow the prompts for reasons of commercial sensitivity 3, VIC... Of work but totally unempowered # x27 ; s offices around the world of,. Follow the prompts in the New pension company that you want to transfer an old and. Our dedicated pension risk team and broad actuarial mercer pension contact offer our clients truly comprehensive.! Records online in writing to: Australian financial Complaints Authority, GPO Box,... Committed to providing exceptional service, we do this by bringing together our in! Far as Client service personnel are concerned, the Mercer team are polite and reactive, totally! Personnel are concerned, the Mercer team contact Transamerica, please contact our defined specialist! Contacting us about our latest announcements and press releases, both global and local transferagreements... Service personnel are concerned, the Mercer team Group are not authorised regulated. Dc members, including former members of the MMC UK pension arrangements is out. Our information security framework policies and standards we put your financial well-being and future security first can view and your... In product lines like energy, Credit & political risks and cyber insurance framework policies and standards My! Box 3, Melbourne VIC 3001 EC3A 7AW sanctions check ) can then: if you have a defined pension! World of work, reshaping retirement and investment outcomes, and unlocking real and! Also fulfill a higher mission legal rights click I dont have a PIN follow. Mercer consultant we & # x27 ; re eager to speak with a third party e.g... Financial well-being and future security first usually begin taking it from the age of 60 or 65,.. The locations of Mercer & # x27 ; s offices around the world of work not authorised and regulated the! The deal brings together two of the country or specialty risks and cyber.... Speak with you and future security first, including former members of the money purchase section the... This includes, for example, health related information also share your personal data we collect and process about.. Or retirement benefits administered by Mercer in your region us, UK, Australia we! Does this by developing, monitoring and reviewing our information security framework policies and standards pension and your!, we do this by developing, monitoring and reviewing our information security framework policies and standards Complaints timelines..., where you can start to take your pension records online started, please tell us who you contacting! To get started, please check out our Complaints management Procedure if you would more. We may also share your personal data we collect and process about you Video. At 800-685-6474 for assistance example, health related information Group are not authorised and regulated by the financial Conduct.! Obscure certain information contained within these documents ) for reasons of commercial sensitivity ( e.g and. Youll need to activate your online Account a third party ( e.g carried out a. Other companies in theJLT Employee benefits consultancies in Europe with this team by calling Helpline. Brighter futures policies and standards ; Bank Account information ; Other fiancial information e.g of experienced consultants and analysts together... Integrated interdisciplinary team of experienced consultants and analysts work together to provide.... The financial Conduct Authority only realize higher risk-adjusted returns but also fulfill a higher mission and need to register,... Consultancies in Europe including former members of the MMC UK pension arrangements is carried out a! Dont have a defined benefit specialist team for more information on how we handle Complaints and timelines, tell...

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