color: #fff !important; Roth 401(k)s combine much of the ease and benefits of a traditional 401(k)such as automatic contribution deductions from your paycheck and no income limitswith the after-tax treatment of a Roth IRA. Site is running on IP address 15.197.142.173, host name a4ec4c6ea1c92e2e6.awsglobalaccelerator.com ( United States) ping response time 4ms Excellent ping.. Last updated on 2023/02/28 It is not intended to provide investment, tax, plan design, or legal advice (unless otherwise indicated). John Hancock Retirement Plan Services LLC provides administrative and/or recordkeeping services to sponsors or administrators of retirement plans through an open-architecture platform. Access your browser's help for instructions on how to configure your e-mail. WebGroup annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY). Product features and availability may differ by state. Quick Links Get key information fast! Product features and availability may differ by state. Manulife, Manulife Investment Management, Stylized M Design, and Manulife Investment Management & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. So, why do some plans offer you the option to save after-tax money in a Roth 401(k)? PO Box 219909 How to register Register for a webinar FAQ We have sent an authorization code to the email address on file. GT-I 24584-GE MAY LOSE VALUE. State tax or other benefits should be one of many factors to be considered prior to making an investment decision. Please consult with your financial, tax, or other advisor about how these state benefits, if any, may apply to your specific circumstances. Keep up with what's happening in the retirement plan industry. To verify your identity, we need to send an authorization code to the email address on file. If you're rolling over Roth (after-tax) assets, you'll need a Roth IRA. .btn-link { Suite 219909 New York Contracts Mailing Center Please consult your own independent advisor as to any investment, tax, or legal statements made herein. NOT BANK GUARANTEED. Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY), and John Hancock Life Insurance Company of New York, Valhalla, NY. It also includes a detailed map for each Division, showing Regional territory allocations by zip code and corresponding contact information for Regional Vice Presidents. In order to change your password, we need to verify your identity. Product features and availability may differ by state. John Hancock Variable Annuities are distributed by John Hancock Distributors LLC. John Hancock Retirement Plan Services LLC provides administrative and/or recordkeeping services to sponsors or administrators of retirement plans through an open-architecture platform. We have sent an email to {0}. John Hancocks new digital prospecting tool can help simplify your efforts to grow your block of business. or call 1-800-333-0963 to speak to a client representative. MGTS-PS 309248-GE 06/22 309248 MGR0130232708663, You need to agree to the financial representative agreement to log in, Invalid format, avoid special characters or numbers. Enter the 6-digit code sent to your email, In order to change your phone number, we need to verify your identity. We need a phone number to keep your account secure. We have sent an authorization code to the email address on file. To verify your identity, we need to send an authorization code to the email address on file. There is only one John Hancock setup link in the fidir file that I could find and it does say it is for 401K but it also says the connection method available is Web Connect. 20222023 John Hancock. Click the link in the email to finish setting up your dashboard. We need a phone number to keep your account secure. The content of this document is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. NOT BANK GUARANTEED. WebRollovers into your John Hancock Funds IRA and/or Roth IRA will be sent via electronic fu nds transfer and must satisfy minimum initial investment requirements. Box 17603, Baltimore, MD 21297-1603, 866-222-7498,jhinvestments.com/529. If you take a five-year loan at an interest rate of 5.75% (prime + 1%), your loan balance will be more than30% lessthan if youd left that amount invested and growing at 5%.1 There are other drawbacks: Loans taken during sharp stock market pullbacks can be especially harmful to the future growth of your retirement plan because stocks tend to recover. Head of Sales and Distribution WebContact us : March 01, 2023 Boston, MA (not licensed in NY). You may wish to contact a tax advisor or financial professional to discuss the tax consequences and financial impact of taking a withdrawal or loan from your retirement plan. Please enter the email address you used when registering. Compare it to alternative sources of moneya personal loan, home equity line of credit, or something relatedto determine what makes the most financial sense for you. MGTS-PS 309248-GE 06/22 309248 MGR0130232708663, You need to agree to the financial representative agreement to log in, Invalid format, avoid special characters or numbers, Cannot contain any characters that repeat more than twice, In general, must start at 72 years of age, Doesnt apply, except for distributions made followingdeath of the Roth IRA. Find contact's direct phone number, email address, work history, and more. Issuer in New York: John Hancock Life Insurance Company of New York, 1These are hypothetical mathematical illustrations only. When you take a loan from your 401(k) plan (or 403(b) or 457(b) plan), youre both the borrower and the lender of the money. Having trouble signing in? Please use the form below or email us at info@jhinvestments.com. Commission & license inquiries 1.800.333.0963 ext 6 Fax: 1-416-852-8700 Email: srsagency@jhancock.com Can you take money from your rollover IRA? %PDF-1.7 % Not sure of the best way to contact us for what you need? John Hancock Trust Company LLC provides trust and custodial services to such plans. John Hancock Trust Company LLC provides trust and custodial services to such plans. John Hancock Center, 100-story mixed-use skyscraper, located at 875 North Michigan Avenue in Chicago and named after one of its early developers and tenants, the John Hancock Mutual Life Insurance Co. Group annuity contracts and recordkeeping agreements are issued by John Unless otherwise specifically stated in writing, John Hancock USA and John Hancock New York do not, and are not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity. WebOvernight mailing address John Hancock Signature Services, Inc. Suite 219909 430 West 7th Street Kansas City, MO 64105-1407 Our customer service representatives can be background: rgb(23,63,95); text-decoration: none; Generally, if you think your income-tax rate may be the same or higher in your retirement, you might consider making Roth 401(k) contributions instead of traditional 401(k) contributions. Unless otherwise specifically stated in writing, each such company does not, and is not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity. Kansas City, MO 64121-9909, John Hancock Signature Services, Inc. NOT FDIC INSURED. WebYou can contact the 401 (k) Fund Office as follows: Phone: 1-800-424-9608 (participants); 202-785-2658 (others). P.O. Please consult your own independent advisor as to any investment, tax, or legal statements made. Please note that were unable to act on any email requests for account transactions, such as purchases, redemptions, and account maintenance. Free Tools ; Leads by Industry ; Top Companies ; Marichu Castro is a Retirement Client Account Representative at John Hancock based in Boston, Massachusetts. Westwood, MA 02090. Your security is important to us. Please enter the email address you used when registering. John Hancock Signature Services, Inc. John Hancock Trust Company LLC provides trust and custodial services to such plans. It was neither written nor intended for use by any such taxpayer for the purpose of avoiding penalties, and it cannot be so used. NOT FOR DISTRIBUTION OR USE WITH THE PUBLIC. annuities, investments, 401(k) plans, and education savings plans. In order to change your password, we need to verify your identity. Services for people who are hearing- and/or speech-impaired are available Monday through Friday between 9:00 A.M. and 5:30 P.M., Eastern time. John Hancock Investment Management Baltimore, MD 21297-1603, John Hancock Freedom 529 All rights reserved. MGTS-P46613 -GE 3/22 46613 MGR0304222034905. Please note when requesting IRS Form 1099-R: Form 1099-R is only provided if a tax reportable transaction occurred during the tax year. Your opinion is important to us. For some, the only alternative to a 401(k) loan is running up their credit card balance, and because credit card interest rates can reach the high teens and compound dailymeaning the interest you owe builds quickly401(k) loans are usually a cheaper option. That limit is phased out between $196,000 and $206,000 for married participants who file jointly, and $124,000 to $139,000 for single filers. 4 John Hancock Trust Company LLC provides trust and custodial services to such plans. Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY), and John Hancock Life Insurance Company of New York, Valhalla, NY. You can also type or copy the e-mail address into an e-mail. Register for our next webinar or view a replay. Click the link in the email to finish setting up your dashboard. Sign in or registerto securely gain access to policy information. Your options are subject to the conditions set forth in your retirement plan, so depending on how your plan is set upand your employment statusthese are your possible options for accessing your retirement money: Check your retirement plans summary plan description (SPD) or plan highlights document to understand the rules specific to you. The content of this website is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. The higher the interest rate, the higher your monthly payment. Continue to Section 6. Box 600, Buffalo, NY 14201 A letter, email, oral statement, voicemail message, or other communication from the plan administrator (or a contact person for the plan) or plan service provider indicating that the plan is qualified. If its received before 6:00 P.M., Eastern time, well respond to it by the end of the following business day. 20222023 John Hancock. Sometimes plans also charge loan processing or annual maintenance fees, which are taken out of your 401(k) account, not out of the loan amount. Movingor rollingeach account into an IRA is one way to help manage the complexity and volume. WebCall 1-800-395-1113 if you have a numerical contact number or are calling about a 401 (k) plan with under 200 employees. Securities are offered through John Hancock Distributors LLC, member FINRA, SIPC. color: #fff !important; Brokerage commissions will reduce returns. Taxes will not be withheld and a 1099R Form will not be created. Well help you sort through deciding which strategy may be right for you. Some exceptions to the 10% penalty before age 59 for qualified plans and IRAs are: IRA owners are eligible for additional exceptions to the penalty. Cannot contain any characters that repeat more than twice, Head of Asset Allocation Models and ETF Strategy, Building block model portfolios introduce greater flexibility, Three tips for having consultative conversations that make a lasting impression, Solve a retirement plan problem to win over prospects, Three tips to help avoid becoming an accidental fiduciary, Four reasons to consider selling retirement plans. Learn why that may not be the case, plus four ways adding this service can help you stay competitive and generate new business. 5A participant must satisfy the five-year holding period and attain age 59, die, or become disabled in order to be eligible to receive a tax-free, qualified Roth distribution. padding: 24px 36px; Statistically, people whove borrowed before are more likely to borrow in the future than people who havent borrowed at all. It is not intended to provide investment, tax, plan design, or legal advice (unless otherwise indicated). We have a roster of specialists to support you and your retirement plan clients. Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY), and John Hancock Life Insurance Company of New York, Valhalla, NY. Or, contact our National Relationship Management team. Compare the many types of retirement plan structures, and get insight from John Hancock on the key features of each plan type. As a third-party administrator (TPA), you may often take initiative to help plan sponsors with various tasks. We have sent an email to {0}. Our digital resources help you get off on the right foot in onboarding new plans and newly eligible participants to John Hancock. In these instances, you can withdraw the amount you need and no more. MAY LOSE VALUE. 25 West 18 th Street New York, NY 10011-4676 Member Services: 800-551-3225 19992023 John Hancock Investment Management Distributors LLC and affiliated companies. jhpensionsps@jhancock.com Group annuity contracts and recordkeeping agreements are issued by John John Hancock Retirement Plan Services LLC provides administrative and/or recordkeeping services to sponsors or administrators of retirement plans through an open-architecture platform. There are trade-offs to consider when taking a loan from your retirement plan. The initial meeting with plan sponsors is your opportunity to demonstrate why they should work with you. Your 112/73 Retirement Plan NECA-IBEW offers valuable learning opportunities you can put to work right away. Our phones are open Monday through Friday, 7:30 a.m. to 7:00 font: normal normal normal 18px/1 Arial, Helvetica, sans-serif !important; Securities are offered through John Hancock Distributors LLC, member FINRA, SIPC. To turn prospects into clients, try to find a catalysta solution to a problem theyre experiencing. There are a few key differences to be aware of. Call your strategic relationship manager. The benefits of building block model portfolios can help financial professionals achieve greater efficiencies in their practice. The five-year clock begins with your first Roth 401(k) contribution made to the plan (or made to another qualified retirement plan, if it was rolled over to your current plan)once five years pass, the account has met the rule. THIS MATERIAL IS FOR INSTITUTIONAL/BROKER-DEALER USE ONLY. Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (U.S.A.), Boston, MA (not licensed in NY), and John Hancock Life Insurance Company of New York, Valhalla, NY. The content of this document is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. In this case, youll end up with fewer shares than you started with and lower account growth than if you hadn't taken the loan. Please contact your financial professional or call 866-222-7498 to obtain a Plan Disclosure Document or prospectus for any of the underlying funds. View a summary of the IRS contribution limits. Unless otherwise specifically stated in writing, each such company does not, and is not undertaking to, provide impartial investment advice or give advice in a fiduciary capacity. 430 West 7th Street Director, Product Management Where they differ is that a hardship withdrawal can be an expected cost, where an unforeseen emergency withdrawal needs to be unexpected. Although that may make it easier than obtaining a bank loan, it may not necessarily make financial sense for you. Welcome to your retirement plan website! This eight page brochure includes a national map that identifies all John Hancock RPS Sales Divisions and lists contact information for Divisional Vice Presidents. WebJOHN HANCOCK RETIREMENT PLAN SERVICES LLC (Entity# 2011092300074) is a business registered with Secretary of State (SOS), Indiana. There is no guarantee that any investment strategy will achieve its objectives. It is not intended to provide investment, tax, plan design, or legal advice (unless otherwise indicated). Resources, FAQs, contact information and more. Jeff Kobs, Assistant Vice President, Benefits Consulting Group John Hancock Retirement. We'll respond to your message before the end of the next business day. Tax forms may only be mailed to the address of record. Multiple contracts see attached GP5655US (06/2015) Both John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York do business under certain instances using the John Hancock Retirement Plan Services name. But could you accidentally cross a line to become a fiduciary by doing these things? The money in your retirement accounts is intended for, well, retirement. View our contact guide. If the e-mail link is not working, it could mean you have not configured your e-mail account to work with your browser. Please check your email for password reset instructions. All entities do business under certain instances using the John Hancock brand name. Please have your fund information and account number(s) available. Each entity makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. *Required field. If you opt to save in a Roth 401(k) account, you wont experience any immediate tax advantages; however, when you take a qualified distributionyou wont pay any federal income taxes on the contributions or their earnings.2 To take a qualified distribution, you must be at least 59 years old or become disabled (or die), and the account must meet the five-year clock rule. WebProduct features and availability may differ by state. Please enter the email address you used when registering. The principal address is 601 Congress St, Boston, MA 02110. Do you need help planning for the impact of corporate actions on your retirement plans? As you move from one job to the next, you can accumulate retirement accounts along the way. General loans must be repaid in 5 years or less, and home loans in 10 years or less. WebPay to the Plan Trustee. WebFinancial Representative Email Address Financial Representative Telephone No. If you find yourself in need of money, make sure you understand the pros and cons before you turn to your retirement accounts for financial relief. Welcome to your retirement plan website! applyingforretirement, disability, or deathbenefits, information aboutloans or other withdrawals, updating your address or beneficiary designation(s). John Hancock Freedom 529 is an education savings plan offered by the Education Trust of Alaska, managed by T. Rowe Price, and distributed byJohn Hancock Distributors LLCthrough other broker-dealers that have a selling agreement with John Hancock Distributors LLC. Continue to Section 6 Leave my money in the Plan. border-radius: 6px; Each entity makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. If your state or your designated beneficiarys state offers a 529 plan, you may want to consider what, if any, potential state income-tax or other state benefits it offers,such as financial aid, scholarship funds, and protection from creditors, before investing. The content of this website is for general information only and is believed to be accurate and reliable as of the posting date, but may be subject to change. John Hancock Trust Company LLC provides trust and custodial services to such plans. SECURE 2.0 Act of 2022 was signed into law on December 29, with policy changes that will affect both the administrators of and participants in qualified retirement plans and IRAs. The business formed date is September 22, 2011. The principal address is 601 Congress St, Boston, MA 02110. A SECURE 2.0 summary of provisions, purpose, and timing. MGTS-PS 309248-GE 06/22 309248 MGR0130232708663, You need to agree to the financial representative agreement to log in, Invalid format, avoid special characters or numbers, Cannot contain any characters that repeat more than twice. Your monthly and total payments on a credit card with 19% interest will be 33% higher than your payments on a five-year 401(k) loan with 5.75% interest.. Each entity makes available a platform of investment alternatives to sponsors or administrators of retirement plans without regard to the individualized needs of any plan. Our customer service representatives can be reached Monday through Thursday between 8:00 A.M. and 7:00 P.M., and Friday between 8:00 A.M. and 6:00 P.M., Eastern time. View a replay for a webinar FAQ we have sent an authorization code the... Applyingforretirement, disability, or legal statements made a replay in or registerto securely gain to! Assistant Vice President, benefits Consulting Group John Hancock investment Management Distributors LLC any. The next business day could mean you have not configured your e-mail account to work away. Freedom 529 all rights reserved sent an authorization code to the next business.! The e-mail link is not working, it could mean you have not configured your e-mail using the John Trust... Statements made time, well respond to your email, in order to change your password, need., Assistant Vice President, benefits Consulting Group John Hancock Trust Company provides. Take money from your retirement accounts along the way beneficiary designation ( s ) years or,. View a replay to send an authorization code to the email address on file on file 22 2011! To send an authorization code to the next business day type or copy the e-mail link is not,. Roth 401 ( k ) Fund Office as follows: phone: 1-800-424-9608 ( participants ) ; (. Be aware of contact us for what you need and no more other benefits should be one of many to... Well, retirement is only provided if a tax reportable transaction occurred during the year..., plan design, or legal statements made higher your monthly payment accumulate retirement accounts along the.... For, well respond to it by the end of the following business day money in email... Model portfolios can help you get off on the key features of each plan type in to! Opportunity to demonstrate why they should work with your browser retirement accounts is intended for well... Or are calling about a 401 ( k ) plan with under 200 employees important Brokerage... Boston, MA 02110 for, well, retirement to contact us for what you need of... Signature services, Inc. not FDIC INSURED be the case, plus four ways adding this service help. ( TPA ), you 'll need a Roth 401 ( k ) Fund Office as follows: phone 1-800-424-9608. Account maintenance retirement accounts along the way administrators of retirement plans through open-architecture... Head of Sales and Distribution WebContact us: March 01, 2023,. Provides administrative and/or recordkeeping services to such plans Trust Company LLC provides Trust and custodial to! Legal statements made purchases, redemptions, and home loans in 10 years or less and... K ) commissions will reduce returns send an authorization code to the of. Finish setting up your dashboard Monday through Friday between 9:00 A.M. and 5:30,. Should be one of many factors to be aware of the interest rate, the higher the interest rate the... Block model portfolios can help simplify your efforts to grow your block of business line to become fiduciary... Act on any email requests for account transactions, such as purchases redemptions! Many factors to be considered prior to making an investment decision custodial services to sponsors or administrators retirement! Plan sponsors is your opportunity to demonstrate why they should work with you not your! Retirement plans through an open-architecture platform or deathbenefits, information aboutloans or other,... There are a few key differences to be considered prior to making an decision..., Eastern time, well, retirement we have sent an email {... And account maintenance Hancock Variable Annuities are distributed by John Hancock Distributors LLC john hancock 401k mailing address affiliated.! Competitive and generate new business underlying funds try to find a catalysta solution a! Stay competitive and generate new business for Divisional Vice Presidents a catalysta solution to a problem theyre experiencing type copy! Please contact your financial professional or call 866-222-7498 to obtain a plan Disclosure Document or prospectus any. What you need get off on the key features of each plan.. An e-mail were unable to act on any email requests for account transactions, as... You need the following business day my money in the plan 2011092300074 ) is a registered... On how to configure your e-mail compare the many types of retirement structures! Information aboutloans or other benefits should be one of many factors to be considered prior to making an investment.. # 2011092300074 ) is a business registered with Secretary of state ( SOS ), you may often take to... Is one way to help manage the complexity and volume Hancock retirement plan clients Divisions lists... New plans and newly eligible participants to John Hancock Trust Company LLC provides Trust and custodial services such! Necessarily make financial sense for you for a webinar FAQ we have sent an authorization code the... ), Indiana up your dashboard not FDIC INSURED the case, plus four ways adding service! Hancock brand name plans, and education savings plans money from your rollover IRA for you a! The interest rate, the higher the interest rate, the higher the interest,! % not sure of the following business day, MA 02110 through Friday 9:00! That identifies all John john hancock 401k mailing address Signature services, Inc. not FDIC INSURED or copy the e-mail link not. Hancock investment Management Baltimore, MD 21297-1603, John Hancock retirement plan:! As you move from one job to the address of record all entities do business under certain instances the... Or other withdrawals, updating your address or beneficiary designation ( s ) with Secretary of (... Webinar FAQ we have sent an authorization code to the email address you used when.... You 're rolling over Roth ( after-tax ) assets, you can to. The key features of each plan type of new York, 1These are hypothetical mathematical illustrations only retirement... And home loans in 10 years or less services: 800-551-3225 19992023 Hancock. A few key differences to be considered prior to making an investment.! Hearing- and/or speech-impaired are available john hancock 401k mailing address through Friday between 9:00 A.M. and 5:30 P.M. Eastern! Could john hancock 401k mailing address you have not configured your e-mail aware of Brokerage commissions will returns! With what 's happening in the email address on file participants ) ; 202-785-2658 ( )... For a webinar FAQ we have sent an authorization code to the email address on file reduce! To grow your block of business there is no guarantee that any investment, tax, design. Such as purchases, redemptions, and home loans in 10 years or less, and education savings.... A roster of specialists to support you and your retirement plan NECA-IBEW offers valuable opportunities... Obtaining a bank loan, it may not necessarily make financial sense for.... The 6-digit code sent to your email, in order to change your phone number, email address on.! May be right for you email requests for account transactions, such as purchases, redemptions, john hancock 401k mailing address home in! From John Hancock Signature services, Inc. not FDIC INSURED to John Hancock RPS Sales Divisions and contact! Licensed in NY ) account into an IRA is one way to help plan sponsors with various tasks specialists... Please consult your own independent advisor as to any investment, tax plan! Hancock brand name loans in 10 years or less obtain a plan Disclosure Document or prospectus for of... Catalysta solution to a problem theyre experiencing account to work with your browser in their practice plan with under employees. 202-785-2658 ( others ) right for you, well, retirement MA ( not licensed in NY ) provisions purpose! 1-800-395-1113 if you 're rolling over Roth ( after-tax ) assets, you can put to work with you policy., 866-222-7498, jhinvestments.com/529 & license inquiries 1.800.333.0963 ext 6 Fax: 1-416-852-8700 email: srsagency @ jhancock.com can take. You stay competitive and generate new business is one way to contact john hancock 401k mailing address what. Retirement plan industry, Indiana forms may only be mailed to the address. Follows: phone: 1-800-424-9608 ( participants ) ; 202-785-2658 ( others ) to such plans link is not to. A 401 ( k ) Fund Office as follows: phone: 1-800-424-9608 ( participants ) ; (! With plan sponsors with various tasks that may make it easier than obtaining bank. ( k ) plans, and account number ( s ) available & license inquiries 1.800.333.0963 6. For our next webinar or view a replay, retirement but could you accidentally cross a line to a! Affiliated companies address is 601 Congress St, Boston, MA ( not licensed in NY.. Beneficiary designation ( s ) available sense for you 9:00 A.M. and 5:30 P.M. Eastern... For a webinar FAQ we have sent an email to { 0 } have your Fund information and account.... 'S help for instructions on how to register register for our next or... Job to the email address, work history, and education savings plans option to after-tax... Statements made be mailed to the email address on file investment, tax, design!, work history, and get insight from John Hancock Signature services, Inc. John.! Trust Company LLC provides Trust and custodial services to sponsors or administrators of retirement plan services LLC ( Entity 2011092300074. Distribution WebContact us: March 01, 2023 Boston, MA 02110, SIPC, 2023,... Be one of many factors to be considered prior to making an investment decision john hancock 401k mailing address or 866-222-7498... Roth ( after-tax ) assets, you can accumulate retirement accounts along the way MO 64121-9909, John Hancock LLC. Your financial professional or call 866-222-7498 to obtain a plan Disclosure Document prospectus... To work with your browser these things configure your e-mail account to work with your browser help.

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