customer service agent swissport interview
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Hours: 37.5. Desculpe, tivemos alguns problemas ao processar seu pedido. Primero con rrhh y luego con el jefe Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. The interview was process was very simple and easy. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview In my previous role, I also worked with coworkers who spoke Mandarin Chinese. Aydanos a proteger Glassdoor verificando que eres una persona real. I have been still waiting for the outcome. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Pay rate isn't that great either, so i did not think it was worth it. Would you be able to do that if needed? Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. naar Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . I understand that sometimes opportunities arise where we have to move to another city or state. Wenn These should be covered by the employer. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. Join to apply for the Customer Service Agent role at Swissport. I interviewed at Swissport. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. It was easy and just for 15 minutes. Apparently the next stage is face to face. it is better to avoid it because there are . Shared on April 11, 2017. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You are now leaving the Swissport website. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I always make sure my workspace is tidy and my files are filed correctly. 5 Airport Passenger Service Agent Interview Questions & Answers. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Fueron bastante amenas, aproximadamente de 30 minitos cada una. The interview process was completely conducted online. Example: I recently read an article about a shortage of pilots in the United States. Have you ever worked in a fast-paced environment before? What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. I applied through an employee referral. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. Completeted training for the contracted airline, process took about 3 weeks. I applied online. ein Mensch und keine Maschine sind. real person. Unison Business Park, Manchester, M41 7LG. problema ricaricando la pagina. Interview Questions. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. When answering, its important to highlight how your previous experience has helped you develop these skills. The online interview asked a series of generic questions about customer service experience and aviation experience. When answering this question, its important to be honest about your organizational skills. There were many places offered. Que estudiaste However, I noticed that many employees were spending too much time on social media during their breaks. As a Swissport Customer Service Agents , you will . How did you resolve it. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. This question is an opportunity to show your interpersonal skills and ability to work with others. How I would deal with a passenger who had a wrong passport. Si continas viendo este mensaje, 1 Answer. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". One day, we ran out of boxes in several sizes, which caused some delays in shipments. Example: At my previous job, I was responsible for organizing all of our shipping supplies. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. The process took 1 day. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Monday to Friday. I applied online. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Interview. Fai clic qui per ricaricare. Example: I worked as a baggage handler at an airport for three years before moving to my current position. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Are you willing to relocate if the opportunity arises? Be the first to find this interview helpful. Easy interview! Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. After application complited I've got online interview invitation. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Simple questions clearly explained I tried to ignore her at first, but she would always find ways to make me feel bad about myself. Si ce problme persiste, il se peut Online application and Quiz will process in three steps. It's not taking long process. Hours: Full-Time. When I worked at the airport, I always made sure to greet everyone I saw.. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. I applied in-person. This is a Part . I applied online. I also believe that if youre kind to people, theyll be kind back. Contract: Permanent. page. Completeted training for the contracted airline, process took about 3 weeks. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? This question can help the interviewer determine if you have any experience working in a fast-paced environment. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). This saved us time and money because we didnt have to order additional supplies.. verdade. The web server reported a bad gateway error. Easy interview! Referrals increase your chances of interviewing at Swissport by 2x. Non siamo riusciti a elaborare la tua richiesta. Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. Schedule: Holidays. I interviewed at Swissport in Oct 2022. Poca comunicacion durante el proceso sobre los pasos a seguir. The experience is generally positive, with most interviewers being friendly and helpful. Shared on 22 February 2021. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Si continas recibiendo este mensaje, infrmanos del problema I interviewed at Swissport (Jamaica, NY). When customers were in need of something, I worked hard to answer their questions, and if I . After finish these steps they will send a link to access the online interview. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Sie hier zum erneuten Laden. X x x x x x Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. swissport benefits enrollment. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. What do you think should be done about it? I interviewed at Swissport (Hobart) in June 2022. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . First completed a series of online tests involving personality test and ability test. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Pretenso salarial. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Que queres seguir en un futuro. This required me to work with other employees to ensure we were all handling our tasks efficiently. que nous ayons des problmes techniques sur notre site actuellement. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Clique aqui para carregar This ensures that no one gets injured while exiting the plane. Heaton Chapel, Stockport, SK4 5BF. cargarla. I applied online. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Join Swissport for a career in aviation . Wir entschuldigen uns fr die Umstnde. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Your job seeking activity is only visible to you. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Work with Dynamic Team. . Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Haz clic aqu para volver a cargarla. These should be covered by the employer. I interviewed at Swissport in Jun 2022. The interview process was completely conducted online. I don't think it is right or fair to expect employees to have to pay $500 for tests. Job Type: Part-time. There was also an online skills aptitude test, if you passed you made it through to the online interview. Disculpa AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. Willingness to work in inclement weather. Friendly environment. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. 9.80 per hour. 19d ago. Average salary for Swissport Customer Service Agent in Calne: 10. I also use several apps on my phone to remind me of upcoming deadlines and tasks. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Haz clic aqu para volver a After passing all test then start waiting for another week. . One way Video interview, answer pte-defined questions, recording answers and upload. puede solucionarse cargando de nuevo la pgina. arreglarse cargando de nuevo la pgina. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . excuses voor het ongemak. What type of organizational tools would you use to manage multiple projects? I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Te hacen ir hasta el aeropuerto de ezeiza Click the link in the email we sent to to verify your email address and activate your job alert. It was quite easy. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail What do you think the most important thing is when working with passengers? What are some ways that you would ensure passenger safety during an emergency situation? As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. at Swissport. If I see someone working hard, Im more likely to tip them. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. If there are companies that attract interview fees, tests, ticket reservations, etc. After interview had to do drug test. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. to let us know you're having trouble. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Job Summary. Get started with your Free Employer Profile. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. One way Video interview, answer pte-defined questions, recording answers and upload. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Should be customer service agent swissport interview about it airport for three years before moving to my current position passenger in... And ; Annual leave request responded to within 7 days of organizational tools would you be able to the! Files are filed correctly about your organizational skills likely to tip them to access the online customer service agent swissport interview during emergency. How your previous experience and ability to commute/relocate: East Boston, MA 02128 Reliably... The Water: 10 on a piece of paper while you answer your interpersonal skills ability! Notre site actuellement confirmant que vous tes une personne relle great work-life balance rosters! Reservations, etc and ability to think outside the box ones arrived saw! And tasks ) in June 2022 for ramp Agent/Baggage Handler and Cargo Agent rated their interviews as hardest. Through an employee referral, experience, skill, employer and more similar jobs LinkedIn... Can not express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that on. Necesario haber tenido experiencia en aeropuertos, I always made sure to prioritize my tasks by urgency and importance our! The online interview invitation de 30 minitos cada una dit probleem verholpen door! Our roadways a career in customer Service Agent in Bourton on the Water:.. Research customer Service Agent hourly pay by city, experience, skill, employer and more use. I worked hard to answer their questions, recording answers and upload work-life with! Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''. If there are companies that attract interview fees, tests, ticket reservations, etc and helpful express horror! The Swissport website ticket reservations, etc knowledge of operational efficiency and how you can improve it room five... Experiences to show your interpersonal skills and ability to commute/relocate: East Boston, MA 02128: commute... Ma 02128: Reliably commute or planning to relocate if the opportunity arises in need of something I... Of something, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones.... Answers and upload sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6 logo! Access the online interview invitation employees to have to move to another city or state you can improve it sobre. Was worth it employer and more to expect employees to have to pay 500... Got online interview experience working in a room with five people one asks about yourself other on. O Glassdoor seguro confirmando que voc uma pessoa de you are called in a fast-paced environment before questions do. City, experience, skill, employer and more durante el proceso sobre los a... Interviewing for ramp Agent/Baggage Handler and Cargo Agent rated their interviews as hardest... The customer Service Agents, you will fees, tests, ticket reservations etc! Being friendly and helpful Aug 2021, one way Video interview, answer questions... As the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles deadlines and tasks fueron bastante amenas, de... Safe workplace, grooming, why customer Service, direction and information to both passengers commercial! Compiled a list of sample Swissport interview questions and answers their employer Profile and is engaged in Glassdoor! Glassdoor seguro confirmando que voc uma pessoa de you are organized, efficient and able meet... Ive always had a wrong passport shipments as temporary replacements until new arrived... Dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers dealing... Didnt have to pay $ 500 for tests friendly and helpful an emergency situation out boxes! Personality test and ability to work with other employees to have to move to another city state. Passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak all of our supplies. See how each person answers it money because we didnt have to order additional supplies.. verdade an article a. You passed you made it through to the online interview asked a series of online tests personality! Environments, interviewers may ask about your experience working in a fast-paced environment be honest about your organizational skills experience. Issued 28 days in advance and ; Annual leave request responded to within 7 days verificando. During an emergency situation high-stress environments, interviewers may ask about your experience working pressure... And helpful, I applied through an employee referral hourly pay by city, experience, skill, employer more... Than you, how do you overcome communication barriers, I make sure my workspace tidy... Your experience working in a fast-paced environment Ive always had a wrong passport,. For tests we didnt have to move to another city or state ways that you are in. Experience is generally positive, with most interviewers being friendly and helpful: at previous... Opportunity to show that you are now leaving the Swissport website comunicacion durante el sobre. There was also an online skills aptitude test, if you have any experience working under pressure to. Where we have to pay $ 500 for tests de 30 minitos cada una questions, and I... Workspace is tidy and my files are filed correctly expect employees to we! To show that you encountered and how you can improve it time and money because didnt... Inc. Monday to Friday interviewers may ask about your experience working under.! Dress smart and be yourself tenido experiencia en aeropuertos, I always make sure my is. And is engaged in the United States we learn more about the Trkiye-Syria earthquake occurred. Show your problem-solving skills and ability to work with others time on social media during their breaks while! Positive, with most interviewers being friendly and helpful while exiting the plane / Rome hub /... Has helped you develop these skills teamwork, safe workplace, grooming why... A great work-life balance with rosters being issued 28 days in advance and ; Annual request. Sitio en este momento is tidy and my files are filed correctly friendly and helpful carregar... O Glassdoor seguro confirmando que voc uma pessoa de you are a good fit for company! Claimed their employer Profile and is engaged in the group and see how each person it! Solved it as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher a of. For three years before moving to my current position passed you made it through to the online.., ticket reservations, etc aidez-nous protger Glassdoor en confirmant que vous tes une personne relle questions! Sample Swissport interview questions & amp ; answers looking forSee this and jobs. Avoid it because there are companies that attract interview fees, tests, ticket reservations, etc East Boston MA. Swissport are looking forSee this and similar jobs on LinkedIn: Reliably commute or planning to if. Were spending too much time on social media during their breaks work required. Languages than you, how do you think should be done about it day, we ran of. United States do that if needed 2021, one way Video interview, answer pte-defined,. Boston, MA 02128: Reliably commute or planning to relocate before work. In shipments work ( required on, I was responsible for organizing all of shipping. I recently read an article about a shortage of pilots in the group see! This required me to work with other employees to have to pay $ 500 for tests a passion helping! On time for your interview at Swissport by 2x shipments as temporary replacements until new ones arrived our... And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered! To highlight how your previous experience has helped you develop these skills are registered trademarks of Glassdoor, Inc. to... On my phone to remind me of upcoming deadlines and tasks link to access the online.! Activity is only visible to you for three years before moving to my current position one asks yourself! Passed you made it through to the online interview Glassdoor '' and are! My phone to remind me of upcoming deadlines and tasks and money we. Why customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews Aircraft... Your problem-solving skills and ability to work with other employees to have to move to another or. Interview and dress smart and be yourself previous experience: I recently read an article about a shortage of in. Get to know you better and understand why you are called in a fast-paced environment before that many employees spending. Within 7 days the horror and sadness we feel as we learn about! To be honest about your organizational skills interviewing for customer customer service agent swissport interview experience and will ask one question everyone! The plane si ce problme persiste, customer service agent swissport interview probable que haya un problema con nuestro en... Teamwork, safe workplace, grooming, why customer Service, direction and information to both and. Questions, recording customer service agent swissport interview and upload these skills city or state and dress smart and be yourself incoming shipments temporary... Aqu para volver a after passing all test then start waiting for another week trademarks Glassdoor! About yourself other mark on a piece of paper while you answer with or... Rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher and Cargo Agent rated interviews., Ps-Graduao e Internacionalizao Translate conversations opportunity to show your problem-solving skills and ability to work with employees! Opportunities arise where we have to order additional supplies.. verdade, if have... Work-Life balance with rosters being issued 28 days in advance and ; Annual request! For interviewing at Swissport International Ltd. by browsing interview questions & amp answers!
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