EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. Add To Cart. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. If unit is shipped within 48 states by ground via UPS or FedEx. Upon delivery, immediately inspect your products for damage. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Smooth, comfortable magical. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. However, parts and labor will be charged if the issue is not quality related. Compare. If youve done all of this and you still have not received your refund yet, please contact us at. Always follow care and preventive maintenance procedures. About Jupiter. The dealership will then be responsible for processing your reimbursement. Use of other components not approved by the manufacturer. Bolt Pro Electric Bike Charger. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. This means if you puncture your tube you are covered! Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . If 14 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. (see details below). (contact ECOTRIC Support for a return label at service@ecotric.com ). AK & HI ship by AIR at additional cost. Clear All. Batteries warranty will be on a prorated basis, see chart below. Package the disassembled item(s) securely in original product packaging, whenever possible. If you are approved, then your refund, minus payment processing fees. All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Depending on the freight company the delivery window may differ. Add to cart. Join the mailing list for discounts and sale alerts! TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. For damaged or defective items please refer to our warranty policy. Warranty does not apply to shipping or transportation damage. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. QuietKat will not accept the returns of products after 30 days. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. Get Quote. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. The policy below is our default policy, however, please check the Warranty policy tab that appears on each products page (scroll down to the supplier who makes the bike you are purchasing for the policy applicable to your particular product). If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. Labor and shipping is not included. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Bring your receipt or packing slip and a valid photo ID. Then contact your credit card company, it may take some time before your refund is officially posted. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Rs. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Spare battery for Discovery and Discovery X5 Electric Bikes. Honda Activa . Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). Starting at: $ 1,295.00. Shipping only, customs & duties are paid by the recipient. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. We report the amount of the sale on the Customs form. After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. Shipping costs are non-refundable. Returns are only allowed within 30 days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages. Replacement frame may be from X-Treme scratch & dent stock. Glow Electric Scooter Charger $24.99. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. Warranty is valid only in Continental United States only. The warranty is currently only valid for first-hand owners at a licensed distributor or retailer. Please note that this can take up to 24 hours. This service relies on FedEx Ground, so we do not ship to P.O. Let the battery thaw 6-8 hours. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owners manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Spare Battery for the Discovery X5 Folding Electric Bike. Because of this, returned bikes cannot be sold again and are scrapped. Keep all packaging and paperwork until the inspection process is complete. The battery is sealed and cannot be opened or fixed. Frame: 6 months from the day of purchase. How far can I go on a single charge? If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required"). Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. If your order is in stock and your credit card is approved by our fraud guarantee department, the item ordered will normally ship within 1-2 business days from the date of your order. If you have questions about this warranty, please call 305.767.3289. Refurbishing your battery works according to a number of steps. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. Bought my wife a bike for her birthday, but my daughter took it for a ride. Below is a link to each manufacturer warranty we carry. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. FREE delivery Mar 6 - 8 . Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. $34.99. Keep your battery charged! All Rights Reserved. One (1) Month from the date of purchase on the scooters charger. By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. Jetson Adventure Adult Electric Bike. Customer reviews and photos may be available to help you make the right purchase decision! Include all original packing materials, manuals and accessories. However, the freight and handling fees will not be refunded. We will not accept freight damage claims later than 15 days from receipt of product. Throttle vs. Do not sign the receipt before inspecting for damage. Most refunds are fully refunded within 5 days after we receive and process the clients return. ElectricByke.com is an authorized dealer for all of the brands on our website. Our owners have taken the time to carefully select only the best brands with track records for excellent products. 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