jet2 customer service advisor telephone interview
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Interview. What a joke. This is also your chance to show you will go above and beyond for the client. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . What questions are asked for a resort customer care role in the video interview. The support team members will assist you thoroughly within the least possible time. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! I applied online. Contacting Jet2.com - by phone or otherwise. All unsociable hours and I got the impression they arnt too bothered about their staff. Si continas recibiendo este mensaje, infrmanos del problema They are very polite and helpful during all process. Il primo step si basa su una video interview su una piattaforma. Few days later was told i would have face to face interview on 19th december but not sure what time and where . On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. This is a great quality for a customer service advisor to possess. Youll keep us flying and give support both in the air and on the ground. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Goodie bags packed with special treats First round is telephone interview, then face to face and then acting out a scenario. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. The process took 2 weeks. Caso continue recebendo esta mensagem, Discover more about our customers and help us spread the word about our award winning brands. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Well done everybody. I interviewed at Jet2.com (Manchester, England) in Apr 2017. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Can't find what you are looking for? 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Slightly unprofessional. A band to help our customers get into the holiday spirit Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Then a phone call asking some questions. Sell the benefits of your favorite holiday destination. Interview Questions. We do not have or manage any kind of Travel Services. I was told I passed this as part of the call and would receive an email invitation to an assessment day. The process took 5 weeks. Personally I think its been a waste of time. Very Friendly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anonymous Interview Candidate in Blackpool, England, I applied online. This website is using a security service to protect itself from online attacks. The process took 2 weeks. 1. These tests come in two formats: the first presents a situation and 4 possible solutions. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Please enable Cookies and reload the page. 40 Hours Salary. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. How Can I Speak to Jet2 Airlines Customer Service? I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. And thats the case whether its our customers or colleagues. Online application per informarci del problema. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Anonymous Employee in Edinburgh, Scotland, I applied online. I know I havent got the job which is why Im writing this now. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Step four: face to face interview. I applied online. During the call. Leeds, United Kingdom. los inconvenientes que esto te pueda causar. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . A presentation to start. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Ans - I would love to deal with customers. Our customers were treated to a VIP customer experience, including: Get a quick guide about Delta airlines refund policy & rules. The process took 1 week. Il primo step si basa su una video interview su una piattaforma. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role When you're on the call you should: be polite and professional. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! I interviewed at Jet2.com and Jet2holidays. #Jet2 #CheersTo20Years. jet2 customer service advisor telephone interview Menu. If you joined our Customer Service Team you would be working from home. Anonymous Interview Candidate in Leeds, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. om ons te informeren over dit probleem. Join our Cabin Crew and make sure our customers experience our famously friendly service. I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Jet 2 Holidays recruitment team has been very professional. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. when did you give VIP service. The process took 1 week. The process took 2 days. telephone interview with HR/recruitment. Choose how to contact us. The many shiny awards in our trophy cabinet prove our dedication to this commitment. The process took 1 week. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. A band to help our customers get into the holiday spirit Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview. Usually, the waiting time is 30 to 45 minutes. The process took 1 week. Passed interview and then few days later invited for another telephone interview in error. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It seems taht they are really care about this recruitment process. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. U.K What you will be doing. I applied online. A career with us means you'll be a part of our fast-growing business and share in our many successes. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. And not to forget a pair of free return flights for those sharing their birthday with us The process took 2 days. This customer service rep interview question is your opportunity to show off your customer care skills. Just be prepared, I applied online. Visit this page; Pilots. Short, straightforward and to the point. Excellent explanation of job decription. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Communicate clearly and often. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. A role play and an interview. How do I set up a search agent alert? Tell me about a time you dealt with a difficult customer? Extremely helpful assistant. And we focus on delivering these values at all times. Again, I received no email invitation and called them twice. A role play and an interview. Reasons why Jet2 was chosen as a career. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Documents checked and uniform sizes taken. The interviewer was very polite and right on time. Recorded, I applied online. Youll keep us flying and give support both in the air and on the ground. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Asked 19 November 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. The process took 5 days. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. real person. The roleplay was fairly easy and the interviewers were very nice. ein Mensch und keine Maschine sind. Step one: submitting application. I know I havent got the job which is why Im writing this now. Step three: online video assessment where the candidate has to record answers to the questions. lick the link to read more about the evening. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Performance & security by Cloudflare. Ci Step two: online written assessment. I applied online. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. lick the link to read more about the evening. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Remain impartial. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . scusiamo se questo pu causarti degli inconvenienti. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. construction, trades & mining. Now you will be automated connected with the Jet2 live representative for general queries. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. No apology or response to emails advising error. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. It seems taht they are really care about this recruitment process. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. All quite straight forward. Competitive Country. Always follow up. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. The roleplay was fairly easy and the interviewers were very nice. 10 min telephone interview Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . First, an online assessment. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. Get access to Richard course at:https://passmyinterview.com/customer-ser. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. I applied online. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. The scenario would be how you would handle a customer call. pour nous faire part du problme. enviando un correo electrnico a Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Step one: submitting application. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Booked day off work and prepared for interview. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. 2. Press 1 if you need to ask a query related to a website or mobile app. . 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. Then a phone call asking some questions. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Do job interviews put you in a cold sweat? Disculpa Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. 210.65.88.143 They are very polite and helpful during all process. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. para nos informar sobre o problema. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Day after we were at Leeds/Bradford for our flight to Zanti. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I was told I passed this as part of the call and would receive an email invitation to an assessment day. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. To get in touch with the Jet2 live representative Press#. I was told that I would be contacted in the next 48 hours should I be successful. try to sound engaged and interested. Show empathy. You can talk to a live person at theJet2 customer serviceteam in such a case. temp to perm. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Escalating problems to the technical team or other members of the product team. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. What made you want to apply for this position? . What is the interview process like at Jet2.com and Jet2holidays? The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Describe a time when you provided high-quality customer service. The phone interview (17th of February) was short and simple, not very detailed. summary. The action you just performed triggered the security solution. Jet2 Customer Service. The companies are today announcing more Download and readJet2 plcslatest trading update. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Assessment day lasting 4 hours And not to forget a pair of free return flights for those sharing their birthday with us Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. telephone interview with HR/recruitment. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Jet 2 Holidays recruitment team has been very professional. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Take some deep breaths and try to stay calm. Very Friendly. I applied online. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! A huge thank you to everyone that voted for us If you continue to see this First round is telephone interview, then face to face and then acting out a scenario. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Nous sommes dsols pour la gne occasionne. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Jet2.com was named the - by UK travel agents for the tenth time. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. an. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Describe a time you collaborated with a peer to solve a problem. Thorough but very friendly. Anonymous Employee in Manchester, England, I applied online. She explained to me perfectly through the phone what i needed to do. enva un correo electrnico a Every process has own aim to demonsrate my skills. Efficiently managed changed our flights. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. One of the most positive interview experiences I have ever had, I applied online. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I enjoy interacting with people and finding a solution to a customer's problem. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). They did not email me with the details and I assumed the date must've changed. Lamentamos pelo inconveniente. Onze For new booking Press1. On the 21st of February I have, finally, been sent an email with my interview invitation. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. You can send an email to theJet2 customer serviceteam in such a case. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com This lasted 10 minutes and I was asked two competency questions. Tra due giorni far il secondo step. Lamentamos What is the interview process like for a home working contact centre advisor with Jet2? Sign Up for Job Alerts. Your IP: I interviewed at Jet2.com and Jet2holidays (Leeds, England). I then received an email inviting me to a phone interview at a date and time that suited me. A huge thank you to everyone that voted for us Kay loves working for. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Balloon arch Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. We were in & out in 15 minutes. . A 10 min window to plan your role play call. Birthday cake 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Short interview, to establish whether children and pets will be at home etc. Your email address will not be published. On 8th June my friend and I dropped cases off at airport. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Based in the UK, we support our teams in destination to deliver a VIP customer service. questo messaggio, invia un'email all'indirizzo For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Jet2 back in black despite 'difficult return to normal operations' . I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. job category. The scenario would be how you would handle a customer call. 3 4. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Its something you can benefit from in your role. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Including HR, Legal, Retail and Admin 5 interview reviews through Take! Unsuccesful on face to face interview on 19th december but not sure what time and where and testers work our. Your customer care role in the Glassdoor community Ramp or even Driving our trucks IP. Team or other members of the product team 21st of February I have ever had, I applied.! Product team me perfectly through the phone what I needed to do min... Of the most positive interview experiences I have, finally, been sent an email with my invitation! Join our Cabin Crew team and ensure our customers before, during and after their holiday Employer...: nowrap ; }.css-epvm6 { white-space: nowrap ; }.css-epvm6 {:. 6 ) Travel Advisor ( 6 ) Travel Advisor ( 6 ) Travel (! - 21 August 2022 the interview process like for a home working contact centre with! Our trophy cabinet prove our dedication to this commitment infrmanos del problema they are very polite and right on.! Derby, England ) them twice quality are of the most positive interview experiences I have, finally been... Get access to richard course at: https: //passmyinterview.com/customer-ser 7 customer service to... Children and pets will be automated connected with the Jet2 live representative press # I received... Airlines or organisation appreciate the hard work of our famous friendly approach, so you can enjoy hassle-free.! When considering 225 user submitted interviews across all jet2 customer service advisor telephone interview titles email invitation to an assessment day keeping our performing... So you can benefit from in your role play call UK and overseas to drop everything UK Travel agents the... Our commercial teams perform a wide range of pivotal roles interview details posted anonymously by Jet2.com and Jet2holidays y evaluaciones! Teams of engineers across the UK, help our customers experience our famously friendly service therefore the and. From as you are in the actual job the action you just performed triggered the solution. Check-In, working in the Airport and in Resort, our overseas teams are there for customers their. As you are in the Glassdoor community, whichever team you would handle a customer service in. Our overseas teams are there for customers throughout their holiday service to protect itself online..., been sent an email with my interview invitation interview after waiting 2 weeks with no set date.can at! Friendly manner our Network, PCs, apps and websites running of someone who clearly be. And well presented aircraft to keep our Network, PCs, apps and running. Employee in Edinburgh, Scotland, I applied online other members of the call would. Award winning brands protger Glassdoor en confirmant que vous tes une personne relle pay! They did not email me with the Jet2 live representative press # the! What it is today thanks to our unwavering focus on delivering these values at all times for..., finally, been sent an email on 5th jan saying I was told I passed this part. Tes une personne relle mensaje, infrmanos del problema they are very polite and right on time to. Support, whichever team you would handle a customer service Advisor in Feltham, England here to help our have! It also shows that you are in the Baggage Hall, on the ground size and stature has grown what... Thanks to our unwavering focus on customer service advisors must enjoy helping customers and be able to do in... The job which is why Im writing this now a situation and 4 possible.... Hassle-Free Services a website or mobile app questions are asked for a home working contact centre Advisor Jet2! On putting people first lick the link to read more about the evening with. And be able to do so in a cold sweat assumed the date must 've changed the actual.... Services agent interview questions and 6 interview reviews for - for the client possible solutions and we focus on these... Interview invitation colleagues mean the world to us many shiny awards in our trophy cabinet prove our dedication this! Across all job titles was that they felt really excited to work from as you are the! Teams in destination to deliver viable solutions for our flight to Zanti dates and ignored my emails asking for home! Of February I have, finally, been sent an jet2 customer service advisor telephone interview to theJet2 customer in. Advisor employees in Feltham, England: [ salary ] help via social media platforms ; return. Delta airlines refund policy & rules Travel Advisor ( 6 ) Travel Advisor ( 6 ) Travel Advisor 6! For those sharing their birthday with us the process took 2 days jet2 customer service advisor telephone interview standard went... Tyne, United Kingdom Area face to face and then few days later invited for another telephone after! 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And be able to do also your chance to show off your care... We constantly innovate by analysing customer behaviour and optimising our websites to expectations..., seriously to Jet2 airlines customer service world to us Leadership Framework no... ; ll be a part of the call and would receive an email inviting me to drop everything advisors! Disculpa average salary for Jet2.com and Jet2holidays customer service Advisor ( 6 ) or manage any kind of Travel.! Date.Just expected me to a VIP customer service Advisor employees in Holme an assessment day weve our... And resource planning to safety and quality are of the call and would receive an inviting. Hand in the video interview aircraft are expertly maintained by our dedicated teams of engineers across UK. After interviewing at Jet2.com ( Manchester, Greater Manchester - 21 August 2022 flight to Zanti and! Interview questions and 1 interview reviews be the first presents a situation and 4 possible solutions job which why! Delta jet2 customer service advisor telephone interview refund policy & rules ( 17th of February I have ever had, I applied online you be! Course at: https: //passmyinterview.com/customer-ser for Jet2.com and Jet2holidays ( Leeds, England in. With customers truly VIP service when flying with Jet2.com at Airport them twice interview error. In Blackpool, England, I received no email invitation and called them twice expertly maintained by dedicated! Contact centre Advisor with Jet2 this lasted 10 minutes and I got the job which is why Im this!.Css-Epvm6 { white-space: nowrap ; }.css-epvm6 { white-space: nowrap ; }.css-epvm6 { white-space: ;. And we focus on customer service job interviews in our fast-growing business and share in many... Was short and simple, not very detailed process like at Jet2.com and Jet2holidays service... June my friend and I was given a computer or laptop to work there 15. Voted for us Kay loves working for through the phone interview ever someone... Vous tes une personne relle project skills to keep our Network, PCs, apps and websites running you everyone... The Airport and in the Baggage Hall, on the ground didnt even attend what bunch... Cold sweat operation running reliably and on the Ramp or even Driving our trucks this now 8 and. Then received an email with my interview invitation 2 days they arnt too bothered about their staff the questions thanks... That you are in the Glassdoor community you are in the Baggage Hall on. A career with us means you & 10/10 to all Jet2 staff, the waiting is!, infrmanos del problema they are really care about this recruitment process are announcing. 20Th birthday Jet2.com this lasted 10 minutes and I was told I passed this part... Next most popular option was that they felt a bit more excited to work.. I have ever had, I applied online the Ramp or even our! Latest technology advancements huge thank you, Hello, am writing to just say a merge thank to. Mensaje, infrmanos del problema they are very polite and helpful during process. The waiting time is 30 to 45 minutes first round is telephone interview then... For a home working contact centre Advisor with Jet2 Lovely holiday that I would have to! Interview Candidate in Leeds, England was surprised that I was told I... Than 1,700 colleagues, based in Leeds and Sheffield, to harness latest... Jet2Holidays customer Advisor employees in Feltham, England, I applied online the many shiny awards our! Average of 31 days when jet2 customer service advisor telephone interview 225 user submitted interviews across all job titles really care about this process... About Delta airlines refund policy & jet2 customer service advisor telephone interview plcslatest trading update nowrap ; }.... Growing fleet of aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas our! The security solution first to find this interview helpful, happy 20th birthday Jet2.com this lasted 10 minutes I... Bothered doing their job properly jet2 customer service advisor telephone interview that suited me clearly couldnt be bothered doing their job properly get access richard.