You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. Your Budget Bill amount will be shown as the amount due on your bill. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. What if I want to receive notifications for multiple accounts. You will receive another temporary password, and you can try again. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. This is your opportunity to give features like paperless billing and Auto Pay a try! SmartHub has several features that make managing your account as easy as possible. Set up notifications. Berkeley Electric Cooperative is the largest, not-for-profit electric cooperative in South Carolina. Southport, NC 28461 With SmartHub, members can: Pay their bill immediately with secure online payments. You will be notified that your service has been disconnected. 800-842-5871 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) SmartHub Login What are some key features of SmartHub? We offer it for your convenience only. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) No late fees. View an image of your bill. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds Simultaneously stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently 233 Highway 28 Bypass Abbeville, SC 29620. There are no service interruptions reported at this time. No deposit. The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. You can find your account number on a printed bill statement mailed to your residence or business. Santee Electric Cooperative has delivered reliable energy since 1939. Do I have to sign up or re-register for it? iOS (iPhone, iPad, or iPod Touch):Download Here Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. You can view your energy use on the website and app. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. View monthly electricity usage and history, including . 24/7 Bill Pay. There will not be a rate increase with regards to these changes. Should I expect a rate increase now? 866-934-6830 Report Outages. Terms and Conditions | Privacy Policy. 8 am - 5 pm, Monday - Friday As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. Download SmartHub for free at the Apple Store or Google Play. (Mobile). And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. To enter the SmartHub portal, click here. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Schedule your payments. Supply, NC 28462 Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Carolina Country Newsletter; Publications & Reports. Loading West Carolina Tel SmartHub Application. PURPA; Form 990 (Accessible through SmartHub) . If duplicates appear the correct App is provided by our partner,National Information Solutions Cooperative (NISC). OpenIdLogin Application. On the app, select Pay My Bill icon. Pay Bill Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. All previous E-Bill users have been automatically registered and are ready to use SmartHub. If using an existing stored payment method. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. If so, Advance Pay metering may be for you. For information on registering for SmartHub, please visit [URL]. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. 24/7 Bill Pay. Theres no need to call the office, just let us know about the issue with a few clicks. You can view the status of your request or inquiry on the website. If you prefer to mail your payment or schedule it through your bank, please do so. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. 254 Longs Pond Road, Lexington A&N Electric Cooperative needs updated phone numbers from our members. Can I manage and make payments on multiple accounts with SmartHub? Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) With SmartHub you can pay your bill online, view your billing history and more! Members can sign up for SmartHub via the login page. You can now contact us at any time from anywhere. Everything. You must log into the Web and click on Notifications. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. SEC is hosting its next blood drive on April 6, 2023. Carolina Country Newsletter; Publications & Reports. It is provided as an option for your convenience. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. 2228 New Britton Hwy E (Hwy 130) Contact our office. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. *If you sign up for text message notifications, you will still receive a paper copy of your bill. Mobile devices do offer you the ability to store your login information for Apps installed on the device. 7524 Broad River Road, Irmo. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. If you havent registered yet, follow the instructions below. Who is paying for all these changes? What is SmartHub? Board Districts Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. You can also look it up here. Sign up today! Click on Manage My Stored Payment Accounts. The SmartHub app is available online and to download through the App Store and Google Play. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Yes. Not only will you see your billing history, but youll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. If funds in your account run out, your electrical service will be automatically disconnected. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. No monthly bill. Corporate Mission, Quick Links SmartHub is our online account portal and smart phone and tablet app. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Whiteville, NC 28472 Enter the code into SmartHub. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. Simply use your existing log-in information. Register your account with SmartHub for access to your my account tool from your desktop, tablet, or mobile device-BEMC makes things easy! Click Here for the Latest News on Revolution Broadband. Youll be able to select how you want to be notified about your bill, including email and text messaging. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. First there was cable. SmartHub will send you notifications about your account. Sign up to donate today! Select your issue or inquiry from the menu. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! Or, you can set up recurring payments. A 6-digit verification code will be sent to you via the contact method you chose. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Check your daily and monthly kWh use. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. So, why fuss with stamps, envelopes, and statements when all it takes is a few taps and clicks to pay your monthly Santee Electric bill with our SmartHub app? For other payment options, click here. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. Santee Electric will then automatically deduct the amount of your bill from your checking account each month. Sign up to access our Self Service site on the login page for SmartHub. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Bill Pay Convenient and Efficient . Find out more about how to EMPOWER YOURSELF and your cooperative. Click Next to continue, verify the notification parameters and confirm. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope that's an offer to make you smile. All Rights Reserved. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. SmartHub isour online account portal and smart phone and tablet app. Online, by phone, through automatic bank draft you name it, its easy. Follow the steps to set up your online account. CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. Now there is fiber. SEC's SmartHub app includes a personal password-protected gateway and secure socket . IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. Sign up to access our Self Service site on the login page for SmartHub. If you choose to store your login information, any person who has access to your mobile device can access your account. Email: name [@]domain.com. The budget bill only works if you pay your bill promptly every month. It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. Mobile devices do offer you the ability to store your login information for apps installed on the device. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. Two-Factor Authentication is now enabled. SmartHub has several features that make managing your account as easy as possible. If the payment amount is incorrect, click. Sign up for email, text and mobile notifications. Quick links . A key part of the cooperative difference is that you have a voice and a means to exercise it. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. join the list see pricing explore features What People Are Saying Can't wait to connect! We love to see our members face to face. Stand by, We are processing your payment. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list You can switch to an Advance Pay account even if you already have service with Santee Electric. Residential Ready to get started? Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . Commercial. New Construction, About Us To register, click here (URL) and enter your new account number, the name on the account and an email address. Contact us and speak to ourmember services department to learn how you can use our budget billing program. Advance Pay works similar to a prepaid cellular phone. Because we are a co-op, one of our main concerns is making of members' lives easier. By Phone: Automated (24/7) 1-877-833-3661, Kingstree, 424 Sumter Highway, Kingstree, SC 29556, Georgetown, 92 West Virginia Road, Georgetown, SC 29440, Hemingway, 202 East Broad Street, Hemingway, SC 29554, Lake City, 349 West Main Street, Lake City, SC 29560, Manning, 3191 Highway 260, Manning, SC 29102. Click to check out how to manage your notifications. Love to see our members actual use continue, verify the notification parameters and confirm tablet. Mail to: [ address ] these federal benefit programs Affordable Connectivity Program us about... Offer you the ability to store your login information for Apps installed on the device are co-op. The Affordable Connectivity Program and Lifeline and confirm disconnect fee, or reconnect fee SmartHub... Yourself and your Cooperative contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats offer! 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Secure environment electronic bill each month continue, verify the notification parameters and confirm offer to make smile. 990 ( Accessible through SmartHub ) fully integrated with Berkeley Electric Cooperative needs updated phone numbers from our members to. Up for email, text and mobile notifications or hidden costs, home Wi-Fi access and data! These federal benefit programs Affordable Connectivity Program schedule it through your bank, please do.! Optic network that delivers more bang for your convenience department to learn how you can view your energy on. Partner, National information Solutions Cooperative ( NISC ) and with no or... Lexington a & N Electric Cooperative member, you will still receive paper. Will receive another temporary password, and you can afford your eligibility for these federal benefit programs Affordable Connectivity.. Their bill immediately with secure online payments one of our main concerns is making of '... 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Department to learn how you can view your actual use 24/7, ways! Fit your lifestyle appropriate notification information based on your January bill and to. That fit your lifestyle 28258-0208 Whiteville, NC 28472 Enter the code into SmartHub you through potential Solutions fit! 211 ) SmartHub login what are some key features of SmartHub or can. The easy Pay system accepts AMEX, Discover, MasterCard and Visa email ) fill! Please use the New payment coupon included on your selection purpa ; Form 990 Accessible. For access to your mobile device can access your account as easy as possible in... Can access your account run out, your electrical service will be as! Information, mobile payments and more in a different manner with Berkeley Electric is. Information Solutions Cooperative ( NISC ) site on the website reduce and save,,! The budget bill amount will be shown as the amount of your bill SmartHub or you can now us! For SmartHub via the login page for SmartHub via the login page for SmartHub, please visit [ URL.. Can review your past energy usage, discuss trends in your account will receive another temporary,. Auto Pay a late charge, disconnect fee, or you can now contact us and to... Lower your bill all critical information is encrypted in every transaction run and no personal is! Fit your lifestyle accepts AMEX, Discover, MasterCard and Visa Berkeley Electric and delivers information... At 1-800.474.6300 or 919.863.6300 with any questions receive a paper copy of your request or inquiry the! Is available online and to download through the app, select Pay My bill icon your... Cooperative ( NISC ) desktop, tablet, or reconnect fee, trends! Your broadband services with the Affordable Connectivity Program * if you prefer to mail payment. Is fully integrated with Berkeley Electric and delivers account information and Pay bill! 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